Trying to use image - restart - nothing happens
Hello there,
I made an Image/backup of Win8.1 and wanted to put it back on my Computer after I reinstalled Windows (using an USB-HDD). When I try to use the backup, Acronis wants me to restart the PC in order to continue. However, after the restart nothing at all happens.
My PC:
Surface Pro 3
Acronis True Image 2014

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Yes I do know that, I had to test something. I cannot boot from any CD because I do not have an external drivce.
I copied the back up to a different external hard drive to test it with this one. After the restart there was a message in the bootscreen which said somthing with "Acronis failed to load" (can't remember it properly). After that Windows asked me to type in the bitlocker key. After I did that I had to klick restart. But nothing happened and the Surface restarted normally. I tried to redo it but the same error massage occured followed by the message that I have to type in the bitlocker key. I tried it again but now the same thing happens that happend to my other external hard drive - nothing. The error massage doesn't come up anymore and the pc boots normally.
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You can make a bootable Flash drive instead of a CD. You don't have a CD/DVD drive then?
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thomasjk wrote:You can make a bootable Flash drive instead of a CD. You don't have a CD/DVD drive then?
No I don't - ist a Surface and I don't have an external drive (btw: see my previous edit). I'll try it with the bootable flash, thank you.
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Bitlocker key? Is your hard drive protected by Bitlocker?
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