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try§decide de acronis true image home 2009 ne fonctionne pas

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Try

§decide of acronis true embellish with images home 2009 does not work which that or the place where is acronis secure zone and which that or the space which is reserved for him(her). I am under Windows xp professional sp3

Thank you for your help(assistant).

Michel

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Hello Michel,

Thank you for using Acronis Products

Please do not create the same thread twice, check your initial thread for the answer.

Try&Decide does not work.

When I start T&D, the arrow in the circle spins and the message says the process could take several minutes. However, the program never goes into the T&D mode, even after 30 minutes.

In addition, below the circule with the spinning arrow a notification says T&D has been working for 10 minutes, when, in fact, it has not been working.

In addtion, after a reboot, the Nonstop Backup icon in the systray shows an Exclmation Point (!) and says Nonstop Backup is turned off, but when you go to the actual program it says that Nonstop Backup IS working.

The only way to stop the nonworking T&D process is to manually reboot the computer.

How can this problem be solved?

THIS IS MY 3RD REQUEST FOR HELP.

Hello Stuart,

Please accept our apologies for the delay with the response and for the inconvenience you've experienced.

Let me help you with the issue, but first I need some additional information from you to investigate the problem. COuld you please collect necessary information by the means of AcronisInfo utility and attach it to your reply to this thread?

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

This problem was solved several weeks ago by me. I spent hours with Acronis Tech support, which, after sending them the files Ilya just requested, could not solve the problem. A knowledgeable friend and I therefore concluded that ATIH 2010 has bugs working with Windows 7, although the company is reluctant to admit that. I uninstalled 2010 and went back to 2009, and the T&D is working fine with Windows 7. So as far as I'm concerned, the case is closed. Thanks, all, for your help.