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Unable to create backup using Rescue Media

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Been trying to create image of computer using the Rescue media disk, same method as we used on previous version.

But I get error "Device is busy", code 0x40010. Unable to create the image, so I'm a bit disapointed.

Pc is a Dell Lattitude E5520, Win7 , and trying to backup full disk

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It is a software problem. I had the same error with TI 2012 Build 7133, but it works with an older CD (TI 2012 Build 5545). You should contact the Acronis support and report this error.

I had the same problem with error code 0x40010( device is busy). This error occured because the blank cd was formatted automatically when I put it into the pc. You need to use an unformatted cd. To fix this go to control panel and under auto play set the default for a blank disk to "ask me first" and click save.

Inserted  a new unformatted cd and the rescue media builder worked fine.