Unable to restore C drive from backup
I have problems with Internet Explorer not loading and some problems with Office 2007 so decided to restore my C drive from backup on an external HDD. On startup I selected Acronis startup and went through the pages until 'restore to..' came up. My 'C' drive was not listed as an option. I exited and loaded Acronis in Windows (XP, SP3). I was able to select restore to my C drive in that and it started the process. On restart Acronis loaded and analyzed the drives then abruptly closed and I briefly saw some text on screen sayng something about 'exception at....' before it went to a normal Windows start. The retore had failed of course. Has anyone any ideas what is happening and how I can get it to restore my C drive from the backup?
Thank you, Phil
Philip:
Problems like you are experiencing are usually caused by lack of driver support in the Linux recovery environment that TI uses when restoring. You could try one of the following:
1. Log into your account on the Acronis web site and download a copy of the "Bootable Media". Burn the downloaded ISO image file to a CD (using NERO or other ISO burning software) and try the restore again. The bootable media on the web site contains a different Linux kernel and more up to date drivers.
2. Try looking in your PC BIOS for an "IDE Compatibility Mode" setting for the hard disk controller. Try the restore with the controller set on compatibility mode, which should present your disk controller to the recovery environment as a standard IDE disk, which is more likely to be supported.
How was this problem fixed? I am having similar problems.
Have working bootable media disk. Have clean Win 7 64 bit after reload. Have validated back up.
But ATI 10 cannot see my C drive to replace it.
Any ideas?
I loaded ATI 10 back on this fresh Windows copy and could see the C drive, restored C to it. It went through the motions, restarted and my computer was unchanged, no errors, no back up, no new image.
Any ideas?
Cheryl:
Try the advice in post #2. The downloadable ISO version may have different drivers than the bootable media disk that you are currently using. The ISO posted on the Acronis web site has more up-to-date drivers that the one furnished with TI 10 (do you mean TI 2010? TI 10 is a much older version of the program). The recovery environment on the CD must be able to see your disk for a successful recovery.
Hello. Yes I meant 2010. When I log into my account, I see that I have one Acronis product and one assigned serial number. But no where on that page or ANYWHERE that I have looked can I find
1 - a recent "bootable media" to download
2. - no .iso
I can only find torrents or .rar files that are on sharing sites. They don't say what versions they are.
I can find references to this needed iso but also with comments that Acronis does not want a link posted to the location.
I am lost.
What confuses me is I did a restore of the full image earlier in the week and it worked fine. Two days later when I really messed things up and it wouldn't boot, I couldn't do the image with the same rescue bootable disk I made.
Now I have installed Windows, it is up and running but of course the computer is empty.
I have since tried to restore that same image or any others with the same beginning set up from Sony that I had before.--their system recovery and other small preceeding space (forget it's name) before C and then of course C.
I changed nothing.
Thanks for your help.
I do need someones help.
Cheryl:
Here is a picture of the "My Account" page from my own account. The location of the bootable media ISO file for TI version 10 is shown. On your account, the file for TI 2010 should be in a similar location.
I wish I knew how to send you a copy of my print screen. Mine does not look like that.
Mine says in text------ My Products & Downloads
Get All Serials
Expand allCollapse allAcronis True Image 10.0 Personal (English) 1 license(s)
Get All Serials
Support program:
Free after-sales support (Pre-March 2 2009) for corporate products
or
Buy Custom Pay per Incident Buy Custom Pay per Incident
Available Acronis True Image Home 2011 Upgrade (English)
Latest Build -tab empty
Support Upgrades Buy upgrade 11
There is no option for downloading bootable media.
I have read on other sites that Acronis has a version that they will sometimes send to people that "sees" more. I have made a request through support, the forum, other web sites for other peoples help, torrents.
Keeping in mind that this exact bootable media completed an image for me this past week. Now it won't see my internat C drive only the external "C" drive.
Hence another problem or the same? The external drive is called "C" and it does not see any internal on the laptop which of course would be called "C".
Help please.
Hello all,
Thank you very much for your posts and your kind assistance.
Seekandfind,
I will definitely help you with this. I apologize for the inconvenience but unfortunately personal editions of Acronis products have a limited number of features and are usually distributed as part of a promo campaign. You can always upgrade to the full version of your Acronis product to to have all the available features and Acronis support options of your choice.
Also, the personal version of Acronis True Image 10 Home does not support Windows 7, we started supporting it from Acronis True Image 2010 Home onwards.
Please let me know if you have additional questions.
Thank you.
How to restore a Sony VAIO VPCF117HG with Acronis 2011?
I booted a Sony VAIO VPCF117HG with Acronis 2011 boot disk and created a full disk partition backup on an external IOMEGA 500GB drive. When I re-boot from the Blu-ray drive Acronis loader loads up the software and when I select retore it finds the backups BUT it fails to select the original restore location. In fact it prompts me to re-install to an alterantive disk (D). Now Sony has a VAIO Restore program (also Windows backup and Restore) and the original OS (Win 7 Ultimate) are stored in a 100GB unlabelled disk, so perhaps the protection is built into the BIOS?
Incidentally the backup shows three disks, i.e. the MBR, the C: drive and the OS drive. Only the C: drive is labelled. Even the DOS "Diskpart" command "List Disks" does not show the two non-labelled drives.
Question: Has anyone tried to restore a Sony VAIO from an Acronis 2011 backup and experienced similar problems? How do I restore to the original location (i.e. overwrite evrything, including the OS backup) and not have Acronis Restore suggest an alternative restore disk (D:) ?
How to restore a Sony VAIO VPCF117HG with Acronis 2011?
I booted a Sony VAIO VPCF117HG with Acronis 2011 boot disk and created a full disk partition backup on an external IOMEGA 500GB drive. When I re-boot from the Blu-ray drive Acronis loader loads up the software and when I select retore it finds the backups BUT it fails to select the original restore location. In fact it prompts me to re-install to an alterantive disk (D). Now Sony has a VAIO Restore program (also Windows backup and Restore) and the original OS (Win 7 Ultimate) are stored in a 100GB unlabelled disk, so perhaps the protection is built into the BIOS?
Incidentally the backup shows three disks, i.e. the MBR, the C: drive and the OS drive. Only the C: drive is labelled. Even the DOS "Diskpart" command "List Disks" does not show the two non-labelled drives.
Question: Has anyone tried to restore a Sony VAIO from an Acronis 2011 backup and experienced similar problems? How do I restore to the original location (i.e. overwrite evrything, including the OS backup) and not have Acronis Restore suggest an alternative restore disk (D:) ?
UPDATE:
I have noticed that when you are in Win 7 on the desktop you can (only sometimes !) select the three partitions, respectively "Recovery" 14.3GB, "System Reserved (C:) 24.2MB and Local Disk C: 453GB from the backup drop-down menu. Is it possible to restore from within the desktop? Here is the Acronis System Report attached.