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Unable to Uninstall True Image 2009 after upgrading my computer from winidows 7pro to Windows 10

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Unable to Uninstall True Image 2009 after upgrading my computer from winidows 7pro to Windows 10  

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Alan, welcome to these public User Forums.

Are you sure that ATI 2009 is still installed after your upgrade to Windows 10?  The reason for asking is that the upgrade will uninstall incompatible applications if it finds them, and ATI 2009 is such an application.

Check for the following folders:

C:\ProgramData\Acronis
C:\Program Files (x86)\Acronis
C:\Program Files (x86)\Common Files\Acronis
C:\Users\[name]\AppData\Local\Acronis
C:\Users\[name]\AppData\Local\VirtualStore\ProgramData\Acronis\
C:\Users\[name]\AppData\Roaming\Acronis

And the following Windows Registry entries:

HKCU\Software\Acronis
HKLM\Software\Acronis
HKCU\SOFTWARE\WOW6432Node\Acronis
HKLM\SOFTWARE\WOW6432Node\Acronis

Finally check for the following:

Left over .sys and .dll files at C:\Windows\System32 and C:\Windows\System32\Drivers.
Look for files starting with snap that may have a number in them.
Something like snapxxxx.dll or snapxxxx.sys.
Where xxxx would represent a build number of True Image.

Note: please be very careful if deleting any .sys and .dll files - copy them to another location rather than delete them directly, and ensure that they are Acronis related files.

You can also use the Acronis Cleanup Tool - see the link in my signature.