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Unable to View, Mount or restore a spanned image from DVD's.

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Hello All,

I am using TIH 2011 Update 1 Build 6696.

I used the bootable media to backup an 80 GB drive installed on a Dell Optiplex 745 running Windows XP SP3. I created the backup using an external USB HD and spanned the Backup so it would fit across 8.5 DVD+R DL discs.

The image was claimed to have been successful. I then transferred the image files to disc.

When I try to open the image file(s) it recognizes that the first one is not the last one but when I put the last one in it still doesn't recognize the "last image". I've even re-copied the image files to a single folder on the pc and attempted to browse the backup and to no avail.

Any thoughts?

TIA

Andy

0 Users found this helpful

Hello Andrew,

Welcome to the Acronis forum and thank you for your message. I will do my best to help you with resolving this problem.

Did you try moving all the .tib files from the DVD disks to one folder on your hard drive?

Also, please take a look at this troubleshooting guide for corrupt backups, it should help you.

You can also contact our Support team in case you need immediate assistance.

Please let me know if you have additional questions.

Thank you.