Universal Restore NOT Supported!?!
Dear Support:
Why did I pay for this product when it does not do what it advertised?
I had a motherboard failure, so I removed the hard drive, ran a backup using Acronis True Image 2014 and intended to use Acronis Universal Restore to place the hard drive in a different computer. KB47165
(https://kb.acronis.com/content/47165) explains the steps to use Universal Restore. Seemed simple enough. Step 4 says "Select Recover whole disks and partitions and Use Acronis Universal Restore". The latest boot disk for TI2014 has a button to select Recover whole disks and partitions but, unlike the picture in KB47165, has NO box to check Use Acronis Universal Restore!
How does one use the Universal Restore function?
A very angry and frustrated customer wants to know! (After that, explain why I cannot talk to an actual support person and have to post here!)
Sincerely,
tyrone3a

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https://kb.acronis.com/content/47792
The implementation of Universal Restore was changed in the final build of 2014. It is now a separate download that has to be burned to a disc. The link above contains instructions on downloading the ISO and performing Universal Restore.
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