Unscheduled backups that do not complete without warnings
I have scheduled backups which are working as expected but before each is run there is a spurious command to backup which is shown in my attached file. My log file then shows RED as having failed. Could anyone please help with suggestions. I have second problem with 2010 but 1 thing at a time.
Sam Chatfield
Attachment | Size |
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Acronis_Backup_Problem.doc | 162 KB |

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Hello Samuel and Scott,
No worries, I will help you to resolve this issue.
Thank you for the provided screenshot. I have analyzed it and found figured out that the issue is related to scheduler and task script corruption issue. Please do the following to resolve it:
First of all, open C:\Documents and Settings\All Users\Application Data\Acronis\TrueImage\Scripts folder and delete its contents (there should be task script files with the names like 7F43D031-3D5E-426E-8958-36C75BF2E31A.tib.tis or similar).
Path for Vista\Windows 7 is: C:\ProgramData\Acronis\TrueImageHome\Scripts
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Download Acronis Scheduler, which is a special utility to update the scheduler service:
- Extract the downloaded file and run install.bat. The utility will automatically update the service;
See if the issue is resolved. If it is not, then please proceed with steps 3 and 4:
- Reboot the machine;
- Recreate the scheduled tasks.
I'd like to make sure all your queries regarding Acronis products are resolved.
Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.
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