updating from ATI 2015 build 6055 to 6615
I can't update ATI 6055 to 6015
platform: win 8.1pro 64bit italian
I try with Admin privileges, but every time in the installation gui
I read this error:
impossibile to copy one file
impossibile to find one file
error log:
<?xml version="1.0" encoding="UTF-8" ?>
AQIAYgDB7ANLMc2amUluc3RhbGxhemlvbmUgbm9uIHJpdXNjaXRhLg
AkbW9kdWxlAFdDOlxVc2Vyc1xHaXVsaW9JXEFwcERhdGFcTG9jYWxcV GVtcFxBMjlGN0Q5Qy00Njc0LTQ1RjgtOTM5OC03QjNFQTNCNTFEMDlcYXRpaF9
pbnN0YWxsZXJfc2hlbGxfc3RhbmRhcmQuZXhlAADw/wAAw7jtZL39KL1JbXB vc3NpYmlsZSB0cm92YXJlIGlsIGZpbGUgc3BlY2lmaWNhdG8AY29kZQBOAgAHg
AAAAAAA
AQIAYgDB7ANLMc2amUluc3RhbGxhemlvbmUgbm9uIHJpdXNjaXRhLgAkbW
9kdWxlAFdDOlxVc2Vyc1xHaXVsaW9JXEFwcERhdGFcTG9jYWxcVGVtcF xBMjlGN0Q5Qy00Njc0LTQ1RjgtOTM5OC03QjNFQTNCNTFEMDlcYXRpaF9pbnN0YWxs
ZXJfc2hlbGxfc3RhbmRhcmQuZXhlAADw/wAAw7jtZL39KL1JbXBvc3NpYmlsZSB0 cm92YXJlIGlsIGZpbGUgc3BlY2lmaWNhdG8AY29kZQBOAgAHgAAAAAAA
and:
=== Verbose logging started: 10/09/2015 16:50:04 Build type: SHIP UNICODE 5.00.9600.00 Calling process: C:\Users\pippo\AppData\Local\Temp\A29F7D9C-4674-45F8-9398-7B3EA3B51D09\atih_installer_shell_standard.exe ===
MSI (c) (80:9C) [16:50:04:688]: Resetting cached policy values
MSI (c) (80:9C) [16:50:04:688]: Machine policy value 'Debug' is 0
MSI (c) (80:9C) [16:50:04:688]: ******* RunEngine:
******* Product: C:\Users\pippo\AppData\Local\Temp\A29F7D9C-4674-45F8-9398-7B3EA3B51D09\AcronisTrueImage.msi
******* Action:
******* CommandLine: **********
MSI (c) (80:9C) [16:50:04:688]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (80:9C) [16:50:04:688]: Grabbed execution mutex.
MSI (c) (80:9C) [16:50:04:766]: Cloaking enabled.
MSI (c) (80:9C) [16:50:04:766]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (80:9C) [16:50:04:766]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (B0:24) [16:50:04:782]: Running installation inside multi-package transaction C:\Users\pippo\AppData\Local\Temp\A29F7D9C-4674-45F8-9398-7B3EA3B51D09\AcronisTrueImage.msi
MSI (s) (B0:24) [16:50:04:782]: Grabbed execution mutex.
MSI (s) (B0:C8) [16:50:04:798]: Resetting cached policy values
MSI (s) (B0:C8) [16:50:04:798]: Machine policy value 'Debug' is 0
MSI (s) (B0:C8) [16:50:04:798]: ******* RunEngine:
******* Product: C:\Users\pippo\AppData\Local\Temp\A29F7D9C-4674-45F8-9398-7B3EA3B51D09\AcronisTrueImage.msi
******* Action:
******* CommandLine: **********
MSI (s) (B0:C8) [16:50:04:798]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (B0:C8) [16:50:04:829]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (B0:C8) [16:50:04:845]: SRSetRestorePoint skipped for this transaction.
MSI (s) (B0:C8) [16:50:04:845]: MainEngineThread is returning 2
MSI (s) (B0:24) [16:50:04:845]: No System Restore sequence number for this installation.
MSI (s) (B0:24) [16:50:04:845]: User policy value 'DisableRollback' is 0
MSI (s) (B0:24) [16:50:04:845]: Machine policy value 'DisableRollback' is 0
MSI (s) (B0:24) [16:50:04:845]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (B0:24) [16:50:04:845]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (B0:24) [16:50:04:845]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (B0:24) [16:50:04:845]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (80:9C) [16:50:04:845]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (80:9C) [16:50:04:845]: MainEngineThread is returning 2
=== Verbose logging stopped: 10/09/2015 16:50:04 ===