Upgrade single license to family?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Comments: 8

A previous post about this in a thread for another version showed a reply to contact customer support. Tried that, but both the chat line and e-mail form require an "error code," and since there's no error involved I was stuck there. Been going around in circles trying to contact them to ask this simple question. So, does anybody know if this is possible, and exactly how can I contact Customer Support to inquire about this?

Mon, 10/28/2013 - 00:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
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Comments: 413

You can upgrade from within the 2014 program. Near the top right of the program is a link to sign in with your acronis account. After signing in, click your email address or the icon next to it and a context menu will appear. Select upgrade account and then you can choose your upgrade options. I upgraded from a single premium license to a family pack for $19.99.

Mon, 10/28/2013 - 01:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 8

Joey wrote:
You can upgrade from within the 2014 program. Near the top right of the program is a link to sign in with your acronis account. After signing in, click your email address or the icon next to it and a context menu will appear. Select upgrade account and then you can choose your upgrade options. I upgraded from a single premium license to a family pack for $19.99.

Thanks for the timely and informative reply. It'll cost me $29.95, though. Still worth it. Cheers.

Mon, 10/28/2013 - 03:02