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Urgent Help with Error

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hello, I installed the version 16 compilation acronis 5551, but does not work, error event: 0x000101F4 +0 x00100005 +0 x00000009 +0 x00000002 +0 x80070002 +0 x0000FFF0, according to the http://kb.acronis.com/content/32393 acronis page snapapisetup709.msi file solves the problem, but it is not, it seems that Acronis does not recognize the hard drive home, I can do? the driver of the PC are updated, help me! thanks!!

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You installed a version of snapapi that is designed for the 2012 version.
Uninstall 2013, run the clean up utility found here
http://kb.acronis.com/content/34876
Follow all instructions carefully. Do not let the utility reboot the computer before you complete the last 2 manual checks.

Then, reboot and reinstall 2013.

try uninstalling acronis 3 times and all 3 times I hurt win7 operating system, it's a shame that this program will cause such damage as is supposed to protect the partition, I hope more suggestions.

Warner,
Look in the Windows list of installed programs and see there is a listing for uninstalling SNAPAPI.

Before you installed the new Acronis, were you a prior user of TrueImage and do you have an old TrueImage backup which you can use to recover your system?