Useless Logs

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 0

 Hi,

I was wondering if there was a way to increase the amount of detail given in the log. My backups have been failing intermittently with the error "The operation failed", and all the log says is this:

<log build="7046" product="Acronis True Image Home" task="EB30D1A8-3BFF-4425-87A5-4A29ECC54978" task_name="Test" uuid="E5DAB166-0775-4743-8733-EC0BA0E63796" version="13.0">

<event code="2" id="1" level="2" message="Operation Test started." module="100" time="1275925938" />

<event code="11" id="2" level="2" message="Priority changed to Low." module="100" time="1275925938" />

<event code="1024" id="3" level="2" message="Child process has exited with code '0'." module="1" time="1275925941" />

<event code="134" id="4" level="2" message="Execution of user command succeeded: C:\Windows\System32\cmd.exe" module="100" time="1275925941" />

<event code="506" id="5" level="2" message="Locking partition C:..." module="1" time="1275925944" />

<event code="1008" id="6" level="2" message="&lt;bold>Create Incremental Backup Archive&lt;/bold>&lt;endl/>&lt;tabpoint value=30>&lt;indent value=4>From:&#9;&lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>My Data&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>To file:&#9;&lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>&quot;D:\Backups\Test\Users.tib&quot;&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>Compression:&#9;&lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>Normal&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>Exclude:&#9;&lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>Files matching mask&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>Match criterion:&#9;&lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>*.~, *.tmp, *.tib, *.iso&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>&lt;/indent>&lt;endl/>" module="11" time="1275925944" />

</log>

I think that it might be due to a few files, but it's impossible to test this because the problem is intermittent. It would be good if there was a way to find out *which* file was causing it to crash. Hope someone knows a workaround.

I am using True Image Home 2010 build 7046 on Windows 7 64-bit

Mon, 06/07/2010 - 16:19
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 28
Comments: 3047

I don't think you can add to the log, but you can run a thorough disk test to ensure that you don't have any problem files or other problems in the file system.

Tue, 06/08/2010 - 15:41
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