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Using TI 2013 does not recognize NASLITE-2M Server as a destination

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I am running NASLITE-2M as my NAS. Using my XP(SP) PC I am able to see files on the Server and to open and close them and move them to and from my PC. TI 2013 does not recognize the Server as a back up destination and asks me to "browse". When I browse I find the Server in "My Network Places" as "192.168.1.2Shares on Network Storage (192.168.1.2)(192.168.1.2)\ ". When I select this location as a destination I get the following message from TI 2013: "it is not recommended to back up to a partition to itself" and the Destination is shown in red as : "C:\Documents & Settings\My Name\Nethood\ 192.168.1.2 Shares on Network Storage (IP192.168.1.2)(192.168.1.2)\"

The server has fixed IP address 192.168.1.2 and I can successfully use this address to access all aspects of my server.

In frustration I selected the TI2013 option (above) anyway and sure enough TI2013 backed up my files to the C drive on my PC (I then successfully erased it to regain the space).

Any idea what I need to do?

Like others, I purchased my TI2013 months before I tried to install and there is no Acronis customer service available. This is a real bummer since it puts all the Company's service load onto the members of this forum.

Thanks, Floyd

0 Users found this helpful

When using ATI with a network drive, use a UNC path to your NAS device for a backup destination, not a typical friendly "mapped" drive. e.g.
\\192.168.2.25\My Backups\

It should also be possible to use a UNC path that includes server name rather than IP, such as
\\server1\My Backups\

ATI will not automatically detect a NAS drive. Once you start typing the destination path (click "Browse", type in the "File name" field), you will be prompted for a username and password. You must use enter the username and password that has permissions to access the NAS share you are saving to.

Many users have issues with NAS, not because of True Image but because the router gets overloaded with data throughput and cannot keep a consistent enough connection with the NAS for True Image to image or restore. Certain models of router and known to suffer from this issue.

A user shared this:

From the "Destination drop down list in the backup dialog box" choose "Browse ..."
In the "Browse for Destination" dialog, enter the UNC path for your drive in the "File name:" input field.
If the "Authentication Settings" dialog does not pop up, click the blue arrow button to the right of the "File name:" input field so it does pop up,
Enter the login info for your share

Acronis has released a new video (link below) and part 3 of that video relates to the use of email and network drives.
This section may be helpful in the use of network paths.

http://www.youtube.com/watch?v=JIKKvEIKSsE&feature=youtu.be

Tuttle and Grover, Thanks for the help but still have the problem. When I browse for the back-up destination location, have tried many UNC combinations of Server Name (My Server), Network Address (192.168.1.2), disk-0, disk-1, shares on disk-0, shares on disk-1, etc. Examples tried are:
\\My Server\\
\\My Server\disk-0
\\My Server\shares on disk-0
My Server
\\192.168.1.2\
\\192.168.1.2\disk-0

None work although some open an authentication window and ask me to provide a login name and password. I use the login for Naslite-2M, namely login name: admin and password: nas. Have I provided a proper address in any of the ones I have tried?

I thought that all NASLITE files were open to anyone on the network so I am confused by the requirement to provide an authentication login. Is this a NASLITE-2M or Windows requirement? What authentication is being asked for? Is this something I have to set up in Windows? or is the NASLITE-2m login what is being asked to provide.

More help would be much appreciated.

Tuttle: Sorry about the double post. I didn't see the first post and thought that I may not have sent it properly.

Grover: The video was interesting but didn't produce any useful results for me.

Thanks for your help, Floyd

SUCCESS!!!! By continuing my random search I found that ftp://192.168.2:21/ worked. The hard part was the 21 which came from clicking on the "New FTP Connection" box on the screen brought up by Browse. This box didn't work, but it gave me the number 21 which I was able to append to the IP address as the destination address in the browse window. Hence: ftp://192.168.1.2:21/

An easier way I later found is to select Browse to locate the back-up destination, then select My Network Places, DOUBLE left click on FTP Connections, then DOUBLE left click on the network address, in my case 192.168.1.2. You need to DOUBLE left click. This opens a new screen showing disks available on the Naslite-2M NAS. DOUBLE left click on the one you want. A new screen appears showing the files on the selected disk. At the lower left corner of this screen is shown the name of the file you are backing up, in my case Local Disk C. At the bottom right of this screen, click on back up now.

It seems that FTP created a sequence of of 2GB files instead of a single backup file. Any idea if this will cause any problems in the restoration process?

Floyd

Is your use of FTP your only option?

I can only ask the question. I am not knowledgeable about the NAS.

Grover,

NASLITE M2 reportedly supports SMB/CIFS, AFP. HTTP and FTP. With an earlier version of NASLITE (Naslite 2), I was able to use SMB/CIFS, but I can't get this version to work with Acronis TI2013

When browsing for file as destinations for TI backups, why does ACRONIS TI2013 put a button labeled New FTP File in the upper left corner of the screen it opens ? Is this the only protocol I can use with it?

Are the dozen or so sequentially labeled FTP files created by my successful TI 2013 backup process going to cause a problem during a restore? Is there a way to test the ability to restore without actually doing it?

Thanks, Floyd

I don't know that NAS, but I would expect that you should be able to write to it directly rather than through FTP.

To test, you could use the "Mount" option and mount the backup and restore a file or two.

Preferably, boot to the TI Recovery CD and use the CD to restore a couple real files to a test folder on your drive C.

Curious. Is your nas connected to your router via usb or via network cable?

It is connected by CAT 5 cable via a Linksys E2500 router. The Naslite server shows up in in My Network Places, View Workgroup Computers. When I right click on the server's icon I get the message that "the server does not accept remote requests". Ugh!!

It is connected by CAT 5 cable via a Linksys E2500 router. The Naslite server shows up in in My Network Places, View Workgroup Computers. When I right click on the server's icon I get the message that "the server does not accept remote requests". Ugh!!

I did a google search on your error message. You may want to do the same search.
This is one link. Not sure whether it applies.
http://www.tomshardware.com/forum/32700-42-enabling-file-sharing-window…