Validation issue

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I ran Arconis TI 2010 for many years until recently when it started to fail, I guessed it was just old so I updated to TI 2013, so far I have failed to create and validate a single backup whether an image or file backup. The software will create a backup and validate itself but as soon as I try and do another validation (just to make sure) I am greeted by an error telling me Aronis failed to open the backup and to make sure the backup location is accessible. I know the backup is accessible as I can look at the files inside fine. All credentials are checked and good. This is a major blow as all my drives mapped and physical used to be successfully backed up by TI 2010, perhaps a down grade is the answer, although the consolidation of backups did not work in TI 2010.

Mon, 07/29/2013 - 12:06
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 51
Comments: 3768

Failure of ATI to validate an archive is caused by disk errors or connection errors, rather than any problems with the .tib file itself.

You didn't say where the backup is located, so I can only guess. If it's on an external USB drive, don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case. If on a network server or NAS, transfer it to a local drive and try validation from there.

Mon, 07/29/2013 - 14:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 4

Thanks for the reply. The tib lives on a mapped drive on a NAS just like it always did with TI 2010. I have reinstalled TI 2010 and it seems to be doing the job fine again for now. As I backup my installation software originals, one of my backups is circa 30GB so having to copy that to a local drive to validate it is a non starter I am afraid.

As TI 2010 seems to be behaving at the moment and correctly validating tib's on my NAS I will stick with that and work on the premise of "If it's not broke, don't fix it".

If TI 2013 has a problem validating NAS backups then I will wait for a fix before upgrading again.

Many thanks for your suggestions :)

Mon, 07/29/2013 - 15:18
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 3768

There's no specific issue in ATI 2013 related to NAS, as far as I'm aware.

When using ATI with a network drive, it's generally more reliable to use a UNC path to your NAS device for a backup destination, not a typical friendly "mapped" drive. e.g.
\\192.168.2.25\My Backups\

It should also be possible to use a UNC path that includes server name rather than IP, such as
\\server1\My Backups\

ATI will not automatically detect a NAS drive. Once you start typing the destination path (click "Browse", type in the "File name" field), you will be prompted for a username and password. You must use enter the username and password that has permissions to access the NAS share you are saving to.

Many users have had issues with NAS, not because of Acronis but because the router gets overloaded with data throughput and cannot keep a consistent enough connection with the NAS for True Image to image or restore.

Mon, 07/29/2013 - 15:31
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