Vanishing TIB files, Acronis corrupting SSD

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have a Fujitsu NH532 laptop, slightly old, updated it recently. All drivers current, all Windows updates applied. Running Windows 8.1 Pro. It has two Samsung 850 Pro SSD's, 256GB each. Running Acronis 2015. Prefer to use the recovery environment for sector by sector backups. Usually do complete image of boot SSD each time, TIB file output on non-boot SSD.

TIB files created are vanishing on reboot to Windows. CHKDSK shows target SSD to be corrupted. When CHKDSK /f is done, vanished TIB file returns, but is uselessly corrupted.

While in PE environment, have valided the presence of TIB file; all is supposedly fine, but file has vanished on reboot. Have to CHKDSK to fix target SSD file system.

Using non-plugin Acronis recovery environment, have run Acronis validation on TIB file; all is supposedly fine, but again, file has vanished on reboot. Have to CHKDSK to fix target SSD file system and TIB file appears, but corrupted.

This also happened on brand new Dell XPS 18 with two different SSDs; at that time I assumed it was a faulty machine. Now it's happening on Fujitsu laptop that has historically been solid, so I've seen this on TWO COMPLETELY DIFFERENT machines with the only commonalities being Acronis 2015, two SSDs and Windows 8.1 Pro.

As mentioned, take note that problem occurs BOTH in regular Acronis recovery environment AND WPE hosted with Acronis plugin.

I contact Acronis, and at first they "don't understand" the issue, THEN announce to me I'm about two weeks out of warranty, and that I'll have to PAY to get help for their software not working AND corrupting my file system in the process.

Wow.

Been a software engineer for 37 years plus. I know a bug/bugs when I see them. I'm used to paying for usage help. I'm NOT used to paying extortion on giant bugs. This is a new low.

I don't suppose any of you USERS have any insight on this, do you?

Thu, 01/15/2015 - 17:50
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I think acronis have issues with windows 8.1

I am trying to backup my windows 8.1 pro from some day.

I tried backup with acronis 2011 and 2014, both were giving me following problems:

1) It always make backup sector by sector, even though sector by sector unchecked
2) restore sector by sector
3) corrupt backup ( sometimes file size 0 mb, sometimes too large because it always make backup sector by sector)
4) when I delete a backup it comes again after deleting
5) if I delete a backup, it doesn't free disk space
6) no backup file (vanished backup) after completing backup, after chkdsk it appear
7) one time my partition which I used for backup became RAW, recovered data with EASEUS software

I faced all these problems, and I was thinking my hard disk is corrupted, I checked my hard disk with SEATOOL it's OK

I formatted disk, reinstalled windows, performed backup many times, check disk, etc. etc. but everytime faced some issues, all these issues are due to windows 8.1 pro, because everything fine with windows 7 on same machine. I am not using SSD.

I searched forum, and others also reporting issue with windows 8.1 pro and acronis.

Sat, 01/17/2015 - 13:02
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have two different laptops both with Acronis True Image Home 2015 and SSD as the Windows 7 drive.  I have had both machines' SSDs corrupted by restoring from an Acronis backup.  It is so bad that I can no longer boot from them but get a black screen with 0xc000000e errors.

Fri, 12/11/2015 - 20:24