very slow download
I try to download the lastest build of true image 2011, required by the software when I launch it.
But it is so slow that the first time I tried, I thought there was something wrong because nothing seemed appear, and I cancelled it.
So I tried to do it manually thru the web site, and I saw it was the same, my system estimated the time for 180MB up to 4 hours!.
It's not my line, I've a high speed connection, and when I download the same one from other famous sites, it took only a few mn (I'm in France).
How do you explain it ? Do you have so few bandwith ?
It's really boring, because I just can't upgrade my software!
How can I do ?
Thank you
GP

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I forgot to say I've tried the download of 6696 four times over the last week or so with the same results. The download is so slow I gave up.
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I just downloaded 6696 in 60 sec. I have a 20 mb line.
I might suggest you turn off your AV and firewall during download BUT FIRST check your line speed.
The other possibility is that the Acronis servers are overloaded
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My line is 12 mb. And if their servers have been overloaded for two weeks, they need to upgrade.
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Again, I would try turning off your AV and firewall during download...Also make sur Windows DEFENDER is off
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OK, I turned off antivirus and firewall. Windows Defender is turned off. Still extremely slow. I also tried to download to my laptop instead of my desktop, thinking I could then transfer the file, but the same thing there. FYI, I had previously downloaded and installed the earlier build of TI Home 2011 with no problem. Also, I'm not having this problem with any other downloads.
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I'm sorry I am out of ideas
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I've tried downloading a few different things from my account in the past few days at different times of the day (over 500 Mb in all) without any problems. It averaged about 13Mb/sec so I don't know what the problem might be either!
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I just encountered the server problem when downloading Disk Director 11 home. Estimated download time was 3 hours. While my hair was turning gray I went and complained to the webchat support, and they gave me an alternative link, that turned out to be 10 to 15 times faster. They handled it well, but obviously there is at least one server in their bank that needs to be retired. Well my download is complete now - let's go try it out.
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