Skip to main content

Is This a Virus

Thread needs solution

Our bank wanted to install Prevx on our computer and on its first run it detected what it is calling a virus,
“trueimage 11.8101_s_en.exe” which is located in my download file. Is this really a virus or is it the
Program file?

0 Users found this helpful

If you downloaded the TI 11 installer direct from th eAcronis website, I woukd think it unlikely for it to be infected. It is more likely that the Prevx heuristic algorithm is reporting a false positive. I have had the Acronis A/V software complain about an Acronis installer, when I had uninstalled an Acronis program which did not uninstall correctly.

Report the finding to the AV compnay so they can adjust their software. The next update then should not report the false positive.