Where is chat service?
Hello,
I apologise for asking such and inane question, but where on earth is the chat service located to within support. Because I be dammed if I can find it. It states to use the chat service but there is no link...?
Anybody.
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Oh yeah... Doh!
I feel a blush coming. :)
Thank you.
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If you can't find Chat, see above post #1. It's relatively easy although Acronis could make it even easier by making "Chat" a menu item directly under "SUPPORT" on the Home page, rather than putting it under the "Start Here" button. Some folks have bit of trouble finding it.
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Hello all,
Scott, first of all, I'd like to thank you for your help.
I've forwarded your recommendation to our webmasters and most probably, they'll make a separate Chat button on the support page.
Please let me know if you have any additional suggestions or questions.
Thank you.
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Bert,
As listed in post #1 or go to upper right corner of this webpage and you must log into own Acronis web account--just like for downloads.
Once you have logged in, chat will become an option.
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