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Where Is the Live Community?

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Where is the live community?

The website offers to connect me to the live community. When I accept, it sends me here.

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I guess this is what they meant by the live community. I thought it was going to be a real time chat room. I wouldn't call a forum live.

Your postings shows 27 posts so you should have a pretty good idea that most responses are from volunteers. If you want (or qualify) for actual support from Acronis personnel, you will need to do that via either Live Chat or create a written support ticket. Along the left margin under Useful Links is the link on How to get support.