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White screen, software freeze and no reaction when acronis true image home 2010 plus! is started

Thread needs solution

Hallo,

has anybody any idea why my computer freezes, doesn´t react when I start acronis true image home 2010 plus! (Build 7046) It shows me a white screen for about 1 minute, after that the software starts and continues normally.

My operation system: windows 7 ultimate x64
Laptop: Aspire 6935G, Intel core 2 duo processor T6400
4GB DDR3 Ram

I´ll appreciate it if somebody could help me out here.

Thank you

Dave

0 Users found this helpful

The problem was resolved by restoring my "energy options" on my laptop/computer. I don´t know if this was pure coinsidence but it works and doesn´t freeze or show me a white screen at the start now.

TI also searches for updates on start up which will delay the opening of the application. This can be turned off but I'm not sure exactly where you find this.