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'Whole computer backup' does not back up whole computer

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This is the recommended method to make a copy of all the disks which reside inside your computer.
Is this the method you used?
Also, which version of Windows?
When you installed your current version of True Image 2015, was 2015 an overlay over the another installed version,
or was 2015 a totally new installation?

GH63. 48404: Acronis True Image 2015: Creating an Entire PC Backup