In Win 7 I mount partion image created using ATI 2010 - get "access denied" error
I just purchased ATI 2010 to use with Windows 7 Pro x64.
I installed ATI 2010 on an XP Pro machine that I intended to upgrade to Win 7 and did a full backup of C: . I upgraded to Win 7. I tried to mount the previously created ATI image to pull off some files. The mount was successful but Win 7 gives me an "access denied" error when I try to explore the mounted volume.
Has anyone been able to successfully mount an image using Win 7? If so, any particular tricks you used. The ATI documentation gives no hints that there should be a problem. I have tried running ATI in "admin mode" when mounting the image but made no difference.
Thanks,
Barton
Barton:
This is an NTFS permissions issue. Some of the files and folders in your XP installation may have had permissions set for the XP administrative user, or for a particular user name. Now you are trying to gain access to these files from an account with different user credentials, so the NTFS file system will refuse access.
There are a couple of ways around this problem. First, you should be able to view the files in your image by simply double-clicking on the image file. The Acronis backup image explorer will open and you can explore the contents of the image. There is limited functionality in the backup image explorer, however. You can view files, you can copy them, but you may not be able to run some of them from this interface.
If you want the full Windows Explorer interface then you need to do the following. First, mount the image as you have done previously, except choose to mount it as read/write. Once mounted read/write, you can change the permissions on the files and folders. What you want to do is to "Take Ownership" of a file and/or folder. For the procedure, see this article. *edit* Link changed to a Win 7 article.
While you have the archive mounted as read/write, ATI is not making changes to your original backup file; rather it has created an incremental image to contain your changes. Once you are finished you can delete the incremental image file.
I am having a similar problem. The only difference is my Folders are on a Network Drive. I created the backups tib files using a WINXP computer and ATI2009. The backups reside on a Network Share Folder. I try to run a batch job to copy the files from the Network Drive to an attached USB drive. With WINXP, no problem, with Vista I get 'access denied' I went through the 'take ownership' process but was unable to 'take ownership' Each of the tib files in the Network Share folder denies me access. Currently the owner is Unix User\root
The 'take ownership of a folder' documentation, says that an administrator can take ownership of any file/folder ON THE computer. Perhaps, because the folder is on a Network Share Folder, that is my problem.
Maybe I am confused on your 'mount it as read/write' I am logged on as Administrator. My Network Drive is read/write enabled.
Yes, your probles is of another kind. You seem to be unable to access the tib file itself. Is "Network Share Folder" some kind of NAS box?
thank you for your quick and kind response.
Network Share Folder is a NAS box with Folders defined. Yes you are correct, I was trying to run Robocopy in my batch job, it works in WinXP, but not in Vista. I tried Xcopy and and it works in Both. I will look for a Robocopy that works with Vista. The error message 'access denied' lead my down the wrong path. I called the NAS support and they assured me that 'take ownership' was a red herring. Here I make a plug for Buffalo drive support, only because of their excellent work.
Superdoug3:
Robocopy is included with Vista, isn't it? It is with Windows 7.
Have you tried running Robocopy in an elevated command prompt window? I tried it both ways here (standard user command window vs. elevated command window) and it worked both ways, but then again I don't have the same NAS that you do.
Yes Robocopy is part of Vista
After reading the Microsoft documentation again, I found that I did not need to load the Toolkit to get Robocopy
I found the problem and it was 'permissions'
It took awhile for my senior's brain to realize that I was using /MIR with Robocopy so I was looking in the wrong place for 'access denied'
/MIR is effectively a Delete and Copy at the Destination drive. My source drive was a NAS and my destination drive was a DAS (USB drive)
I had used Xcopy to load files to my DAS drive with WinXP and then attached the DAS drive to my Vista machine and Robocopy /MIR was trying to delete these files loaded with WinXP. A quick reformat of the DAS drive and problem solved.
Another bow to the very helpful members of this Forum i.e. Mark Wharton, dev-anon. They helped get my old brain focused in the right direction.