Windows 10 & VSS errors on file/folder backup with TI 2015

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Wondering if anyone has run into the following issues with TI 2015 w/Update 2 after upgrading to Windows 10. I have been running Windows 10 for about 3 weeks now, and currently running the RTM 10240 build in the Insider program. After upgrading from Windows 8.1 several weeks ago, my Acronis TI 2015 seemed to be working OK with the two daily backups I had scheduled - with one exception.

Backup number one is is a disk based backup of my entire system. Following the upgrade from 8.1 to 10, this scheduled backup continued to work properly and the logs do not indicate any issues.

The second backup is a file/folder backup of two folders on my C: drive. While the backup does complete and says it is successful -- it takes a very long time considered how much data is being backed up (About 5GB). The logfiles indicate there is some sort of VSS issue going on:

66 7/21/2015 4:28:04 PM Locking partition C:...
67 Warning 7/21/2015 4:28:05 PM VSS retry: 1
68 Warning 7/21/2015 4:28:05 PM Failed to start creating the volume snapshot.
69 Warning 7/21/2015 4:28:05 PM VSS writer 'ASR Writer' with class ID 'BE000CBE-11FE-4426-9C58-531AA6355FC4' has failed to process the snapshot.
70 Warning 7/21/2015 4:28:05 PM Unknown Win32 error

Checking the event logs, the ASR writer is reporting issues, and naturally vssadmin list writers show a bunch of writers in a failed state (I'm guessing because the ASR writer fails)

Please - no responses saying Windows 10 isn't supported by Acronis, etc -- the Update 2 notes indicate that it provides Windows 10 compatibility -- and -- I am more or less trying to find out if others are experiencing the same issue after upgrading.

Thanks,
Rick

Wed, 07/22/2015 - 22:06
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I know what your saying, I too have used this program "TI2015(5539)" with Windows 10240, and everything was working fine till and update to the so-called "TI2105 update2" ..... and now "TI2015 will NOT WORK ..... also checked my other computer "TI2015(6525) works on that one....

I don't know what the version # of that last update Can anyone verify what that last one was ? Thanks ...

Wed, 07/22/2015 - 23:48
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Thu, 07/23/2015 - 06:58
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Rickie Abbott wrote:
I know what your saying, I too have used this program "TI2015(5539)" with Windows 10240, and everything was working fine till and update to the so-called "TI2105 update2" ..... and now "TI2015 will NOT WORK ..... also checked my other computer "TI2015(6525) works on that one....

I don't know what the version # of that last update Can anyone verify what that last one was ? Thanks ...

If your talking about the current release that can be downloaded, then it would be Build 6618.

Thu, 07/23/2015 - 14:26
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OK... I found the solution to my problem.. Was more complex than I thought.. This was NOT related to Acronis at all (as most VSS are not)

As it turns out -- the event viewer shed light on the issue.. 3 of my GPT partitions had names consisting of all + symbols. The ASR Writer choked on that (hence, "Fail to parse XML file. Reason An invalid character was found in text content."). While XML can use those symbols, they need to be escaped out to work properly. Further in the event log error details, I see this: "GptName="††††††††††††††††††††††††††††††††††††" "

I'm more curious as to how the GPT name got set to that on 3 of my partitions.. I certainly didn't name them, so my guess is at some point, a partitioning tool I used may have set them that way. My solution was to use Gparted, go in and edit the name on the 3 partitions to match what my C drive was (I believe it was "Common data partition" -- but not sure it really matters -- as long as it wasn't all pluses.

Fri, 07/24/2015 - 14:33