Windows 7 Recovery

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 12
Comments: 5

I am running TrueImage 2010 Build 6053 and have upgraded to Windows 7. Now when I use the Disk Backup I cannot recover individual files, as I have done when using Vista. For eample, when I click on Drive C ub the backup nothing happens. What is different?

Thu, 03/18/2010 - 13:06
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Don!

Welcome on Acronis Forum and thank you for finding time to report about the issue!

I have searched our resources and didn't find any mention of the problem you have specified; and unfortunately due to the lack of information it is difficult to identify the case. So I would appreciate if you could kindly specify us the following: 

  1. The build number of the product
  2. Location of the backup
  3. Screenshot of the issue
  4. Acronis Info from the machine in question
  5. Could you please provide us with the exact sequence of actions that lead to the problem you report, so that we can reproduce it?

Please kindly submit a support request with the information gathered, it will help to find the exact cause of the problem and provide you with appropriate solution.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Fri, 03/19/2010 - 19:32
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 172
Comments: 11125

Have you tried Right clicking a specific *.tib backup archive and selecting the Explore option. The explore option will enable you to browse and locate the file. From there, you can select the file and drag & drop; or copy and paste.

Sat, 03/20/2010 - 00:08
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