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Windows won't start after uninstalling Acronis True Image Home

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After uninstalling Acronis True Image Home the first reboot to finish uninstall is OK. But the next time I reboot the S.O. I get a blue screen and Windows won't start. It 's the same with the Cleanup utility. I need to restore the system to a preivous point to restart. I have Windows ultimate of 64 bits. The Acronis True Image Home version is 11.0 (build 8.101). Attached a image with the blue screen.

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Did you have the Acronis Startup Recovery Manager or Acronis Secure Zone activated?

You had ATI 11.0 installed? Did it work?
ATI did not officially support Windows 7 until two versions later.

No, I do not have Acronis Startup Recovery Manager nor Acronis Secure Zone activated. I don't have ATI 11 installed, now I have installed NVIDIA 311.06, but before I have ATI Catalyst installed. I changed then graphics card and unistalled ATI Catalyst. But now I can see among the processes ATIESXX.EXE and the service AMD External Events Utility activated, what I think is a remnat of the previous installation.

I'm confused. You said that you uninstalled Acronis True Image Home version 11.0. Now you say that it was not installed, that instead ATI Catalyst was installed.

I have uninstalled Acronis True Image Home, then the system has restarted to complete the installation. So far so good. After I shutdown the computer. When reboot I got the blue screen said it before and I had to restore the system to a previous point using Startup Repair to boot. I tried again using Acronis Cleanup Utility but the result was the same.
I don't have ATI Catalyst installet, but because of your question I looked in the task manager and see among the processes ATIESXX.EXE and the service AMD External Events Utility activated.

I'm still confused. You said that you uninstalled Acronis True Image Home version 11.0. Then you said that it was not installed. Now you again say that it was installed. So, I repeat my original question and statement:

You had ATI 11.0 installed? Did it work?
ATI did not officially support Windows 7 until two versions later.

Also, I don't understand what your video card and video drivers have to do with the issue.

I'm trying to copy the Acronis partitions and backups from one external HDD to another and I keep getting a failure. In addition, I'm trying to backup
files from my internal HDD to an external HDD, but I get a timed out stoppage. Any fixes out there?

Jose Luis Albala wrote:

Thank for your comments. ATI 11.0 and AMD Catalyst is the same?

No. You asked about Acronis True Image 11.0 (ATI 11.0). I don't know what ATI Catalyst or AMD Catalyst are.

Dan Oelkers wrote:

I'm trying to copy the Acronis partitions and backups from one external HDD to another and I keep getting a failure. In addition, I'm trying to backup
files from my internal HDD to an external HDD, but I get a timed out stoppage. Any fixes out there?

Please start your own thread, in the forum appropriate to the version of True Image that you use. In it, explain more clearly what the issue is and what you're trying to do. (There's no such thing as "Acronis partitions".)

Sorry, I confused the acronym. Yes, I have installed the ATI 11.0 and don't work: does not recognize as valid backup it has created. I have one upgrade to ATI 2010 but I get an error when trying to install. On my old XP both work fine.

Jose Luis Albala wrote:
Yes, I have installed the ATI 11.0 and don't work: does not recognize as valid backup it has created.

Right, that's as expected because ATI 11.0 did not support Windows 7. ATI 11.0 was not approved for use on Windows 7. Also, the Cleanup tool does not cover ATI 11.0.

ATI 2010 supported Windows 7 but did not support USB 3.0.

Did you create a Windows Backup and/or System Restore Points before you installed ATI 11.0? If you did, use one of them to try to return to a state prior to the installation.

A year o more ago I installed. Now, when I tried using a backup file I discovered the fault. I can't returned one year back.

Jose, I cannot help you if you do not answer my questions. Twice I asked you: Did it work?
I wanted to know if ATI 11.0 worked on the unapproved Windows 7.

As you say you have backups that you now cannot open, does that mean that you created those backups using ATI 11.0 worked on Windows 7? If it properly created the backups but will not open them, you could try booting from the ATI bootable Rescue Media to see if that will allow you to recover the files that you want.

Yes, I created the backups using ATI 11.0, but I can recover this files from other place. My problem now is to uninstall ATI 11.0 to try to install a compatible backup system.

You might try something like Revo Uninstaller to remove the remnants.