WOL doesn't work (were you expecting that it does?) with Group Server task

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 5

Group server scheduled task cannot wake other workstations on TI Echo Workstation Group Server 9.5.8353 although WOL option is checked. No problem waking the workstations from the same machine with other WOL utility (if i had to bet who screwed, I'd always bet on Acronis). I see that added backup machines beside there MAC address can have WOL proxy, port and password selected. Which software is that? Is that WOL proxy from Snap Deploy 3.0 or there is some other WOL proxy soft for windows? It seems that my best option is running the external program as a pre start script in scheduled task but this seems lame as there should be WOL functionality as advertised.

I am adressing this question to other fellow users and not to Acronis support.
I DON'T WANT TO HEAR YOUR CANNED ROBOTIC COPY-PASTE ANSWERS FROM THE MANUAL.

I will never buy your product again I will always talk others out of doing so beacuse I've lost hours and hours of my time troubleshooting every possible advanced option that you shamelessly advertise and which doesn't work because it isn't tested properly. I hope some day your company goes bust because of your greed.

Mon, 11/02/2009 - 18:25
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 942

Hello Toni,

I will do everything possible in order to resolve the issue you experience.

First of all please make sure that Wake On LAN is enabled both on the computers that you intend to back up and the Acronis Group Server as described in user guide chapter 6.3.13 Wake On LAN

In some cases, you may notice that WoL does not work on a large number of computers at the same time, but it works on a small group at a time. This could mean that a switch or a hub is programmed to block the magic packet in case it detects too much traffic. Back up small groups of computers at a time.

If the issue persists, capture the network packet to send it Acronis Customer Central along with your support request:

Capturing the network packet

The network packet can be captured and identified by the free software called Ethereal.

  1. Download Ethereal, which is open source software, from the following location available for various platforms:
  2. Install the software on the machine that needs to be woken up over the network. Start Ethereal. Here is a picture of the main window:

  3. Run the Ethereal Network Analyzer
  4. Select Capture ->Interfaces
  5. Run Acronis Management Console and try to back up the machine where the Acronis Agent is installed. The network traffic will appear on the main window:

  6. Stop the capture. Click File -> Save as -> Save the file with a .cap or .pcap extension.
  7. Send the saved file to Acronis Customer Central along with your support request and a reference to this article.

Let me if you need further assistance.

Thank you.

Mon, 11/23/2009 - 06:57
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.