Yikes!
I have been using Acronis since 2008 version. I have a backup on an external HD that was likely made with 2009 version. The laptops disk drive is broken a (common with this HP 6636nr and motherboard related). So even though I bought the disc on Friday September, 2005 and have the Order ID: (printed on the disk), I cannot use the disk due to broken CDROM. So I went to Acronis website and tried to install 2009 version, it then asked for Serial # of 2008 version which I obtain and type in...but when it comes to installing it says there is already an installation started and that it must be completed...BOGUS!!! Appearantly, the 2009 version is an upgrade to 2008 version and it wants to find that version...when I try to install that version first, it says it cannot create the folder. Please help...I'm just trying to recover picture files that are backed up.

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