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Backing up Mac to a Hard Drive with two partitions

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I am trying to back up my Mac through Acronis True Image for Mac and I have been having problems. I am trying to back up to an external hard drive that I have divided into two partitions. One partition is used for Time Machine backup and the other one I have set up as a general back up partition. I created a Folder called True Image back up that I was intending to back up to. I set everything up in the program and when I try to do a backup it fails every time. Is this a limitation of this software?

Thanks.

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Hi Len,

thank you for your post.

Could you please gather the Acronis System Report (please follow the how-to: https://kb.acronis.com/content/47211)
and send it to me in a Personal Message (PM)?

Thank you in advance for cooperation.
Kind regards,