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Can't get Acronis TI for Mac to install properly

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When I install Acronis TI for Mac, it appears in the Mac computer's dock. But when I click on it nothing ever happens. Please advise how to install this on a Mac

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hmmm. I cannot reproduce the issue. YOu should contact Acronis support.

Hi John,

it ends up that the ATIMAC2016_userguide_en.pdf says under section 1.3 "System requirements" that Acronis True Image 2016 will work on 10.8.X.
but this is not true. After 2 rounds of technical support, I learned that it only functions on 10.9.X moving forward. I was able to obtain a refund as a result of the incorrect information.