Will not back up since moving from android to apple.
I recently moved from a LG G4 to a iPhone 7. now i am unable to preform back ups to the cloud of my pictures. it just sits there a 0%. not sure why i delete the app and reinstalled with no help.


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Are you using the same backup task? I would suggest that you create a new backup task for the new phone.
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I have found that the initial cloud backup on iOS devices can take a while to get going; once that happens it seems to work withoug issue.
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I recently moved from a LG G4 to a iPhone 7. now i am unable to preform back ups to the cloud of my pictures. it just sits there a 0%. not sure why i delete the app and reinstalled with no help.
Hi Simon, did you fix the issue? I am also having the same problem.
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Steve, welcome to these User Forums.
If you have installed the latest Acronis Mobile backup application on your mobile phone and have a valid Acronis Cloud subscription, then I would suggest opening a Support Case directly with Acronis Support for this problem.
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