Heruterfahren nach Backup

Thread needs solution

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Beginner

Posts: 1

Comments: 0

True Image Home 2014 mit Windows 8.1
Option "Herunterfahren" ist gewählt.
Im Log erscheint die Meldung :
Warten auf Herunterfahren
:
Abbrechen/Her unterfahren/

Der PC fährt allerding niemals herunter.

Tue, 07/29/2014 - 11:20

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Forum Hero

Posts: 88

Comments: 7700

Ich denke das eine Supportanfrage beim deutschen Acronis-Support besser wäre, in der Woche tagsüber bei Acronis.de im "Live Chat" (oder zu jeder Tages und Nachtzeit über Email) um Hilfe zu bitten. Die Seriennummer muss bei Acronis.de registriert sein, sonst kann man die "Acronis True Image 2014" nicht in der Liste auswählen.

"Technische Probleme/ Fragen" - "Ich arbeite mit einer Vollversion" - mit Emailadresse und Kennwort anmelden - Das "Acronis True Image 2014" aus der Liste wählen. Jetzt sollte "Live Chat" und "Email" (Webformular) verfügbar sein. Bei Supportanfragen über "Email" dauert es oft länger bis eine Antwort kommt.

http://www.acronis.de/support/contact-us.html

Mindestanforderungen für "Live Chat":

http://forum.acronis.com/forum/40118

Tue, 07/29/2014 - 13:44

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Beginner

Posts: 0

Comments: 3

Seit der Version 2014 und Windows 8.1 ist bei mir das Gleiche Problem. Die Vorversion Klappte alles wunderbar.

Wed, 08/13/2014 - 17:39

truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli

Forum Hero

Posts: 88

Comments: 7700

Hallo Mario Werder

Man könnte den deutschen Acronis-Support kontaktieren (falls man ein gültiges Supportprogramm besitzt), oder eine alternative Methode ausprobieren:

https://forum.acronis.com/forum/38609

Wed, 08/13/2014 - 18:09

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