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Nonstop Backup Options

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Hello forum,
I have a question regarding the options for nonstop backup. If enter files or directories to the exclusion list and I reenter this file exclusion list some times later the list is empty again.
But I think the list ist not really empty because another problem with another programm not possible saving temporary files (*.*~) is gone now.
Does anyone have an idea how to show the list of file exclusions? Where is this list saved, in the registry or in a file?
Thanks for any help,
Regards Michael

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Hello Michael,

Thank you for your post.

Please ensure, to use the latest version of your Acronis Product. How to get this latest version, please use this article from our Knowledge Base.

To exclude files from your backup, see this page from our Online Help. Here you can see that the temporary files have been excluded with *. ~.

If you need additional assistance, please contact our Acronis Support. Find more information about here.

Let me know if you need additional help please.

Thank you.

i have the the latest version installed. for normal backups I have the default extensions removed from the list. but now i want to add new extensions to nonstop backup options. I click at "Dateien, die folgende Kriterien erfüllen" , add "*.xml~", but now the Button hinzufügen (add) is disabled, when I change this to "C:\*.xml~" I can add. I click "Einstellungen als Standard speichern" (save options as default) and then OK, and then Speichern (Save) in the Nonstop Backup Options windows. When I now reenter the nonstop-backup-options dialog, the list of excluded files is empty, but I think the files are nevertheless excluded from backup, because my other program (intellij idea) does not complain anymore that files with extensions xml~ can't be saved.
regards michael

Bei Nonstop Backup kann man nur Ordner von Nonstop Backup ausschließen. Es ist nicht möglich eine "Maske" zu verwenden.

Bei Datei- Laufwerks- und Online Backups kann man Masken verwenden.

Na, dann ist das aber ein Bug, wenn c:\*.xml~ zunächst akzeptiert wird. Und warum taucht das Problem von IntelliJ nach Eingabe dieser Maske nicht mehr auf, irgendetwas muß sich ja im Verhalten vom Nonstop-Backup geändert haben. Und wenn ich ein Verzeichnis hinzufüge wie E:\temp dann ist das nach erneutem Aufruf der Optionen auch verschwunden!

Hello Everyone,

Thank you for your posts and we appreciate your assistance G. Uphoff,

Michael, we are very sorry about this issue and we are currently working on resolving it.

I will provide you with an update as soon as there is a fix.

Please let me know if you have additional questions.

Thank you.