Backups schlagen fehl - Betriebssystem-Fehler: Bad file descriptor

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Posts: 1
Comments: 1

Hallo Zusammen,

ich benutze Acronis Cyber Backup 12.5 Build: 16428 und vmware esxi 6.7 und habe folgendes Problem:

Das Backup von zwei der Windows Server schlägt täglich fehl, bei drei weiteren schlägt es sporadisch mal fehl und 12 weitere Server sichern ohne Probleme. 

Ein Auszug des Protokolls als Beispiel: 

NACHRICHT

Backup ist fehlgeschlagen

Zusätzliche Informationen:

------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819597
Felder: {"$module":"mms_bundle_glxa64_16428","CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085"}
Nachricht: TOL: Failed to execute the command. Backup workflow
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819597
Felder: {"$module":"mms_bundle_glxa64_16428","CommandID":"F30407D6-601F-11E0-9C67-FF46DFD72085"}
Nachricht: TOL: Failed to execute the command. Backup workflow
------------------------
Fehlercode: 2
Modul: 329
Zeileninfo: 0x8EDC81EA38FABB08
Felder: {"$module":"mms_bundle_glxa64_16428","TraceLevel":"1","StepType":"2"}
Nachricht: Step 'Backup' has failed.
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819597
Felder: {"$module":"mms_bundle_glxa64_16428","CommandID":"4504F8D4-2727-42AB-BB4F-A42EDBB790A0"}
Nachricht: TOL: Failed to execute the command. Tol::IsolateCommand
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819597
Felder: {"$module":"service_process_glxa64_16428","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backing up
------------------------
Fehlercode: 22
Modul: 309
Zeileninfo: 0x8D165E86FB819597
Felder: {"$module":"gtob_backup_command_addon_glxa64_16428","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Nachricht: TOL: Failed to execute the command. Backing up
------------------------
Fehlercode: 32827
Modul: 114
Zeileninfo: 0xC35C04057128FEAE
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428"}
Nachricht: Backup of virtual machines has failed.
------------------------
Fehlercode: 32846
Modul: 114
Zeileninfo: 0xC35C04057128FEF1
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428"}
Nachricht: Not all virtual machines have been backed up.
------------------------
Fehlercode: 32845
Modul: 114
Zeileninfo: 0xC35C04057128FF35
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428"}
Nachricht: Failed to back up virtual machine 'DC1-W2K16'.
------------------------
Fehlercode: 32786
Modul: 114
Zeileninfo: 0x28314C961DE7D797
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428"}
Nachricht: Failed to prepare for backup.
------------------------
Fehlercode: 3
Modul: 329
Zeileninfo: 0x1CD98AAE889424F9
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428"}
Nachricht: Backup has failed.
------------------------
Fehlercode: 1060
Modul: 1
Zeileninfo: 0xB43E776571144DF0
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428"}
Nachricht: Failed to commit operations.
------------------------
Fehlercode: 5005
Modul: 667
Zeileninfo: 0x30BA355F9FD4FFBD
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428","function":"archive_stream_write_shbuf","path":"smb://192.168.20.16/Backup/DC1-W2K16-98E8A583-F57A-45FF-B1AC-3CD813609FF1-501CD563-D847-C743-B78E-4030CC5BDD78A.tibx"}
Nachricht: Input/output error
------------------------
Fehlercode: 1
Modul: 4
Zeileninfo: 0x3D9EA26F1BFDEFD5
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428"}
Nachricht: Error occurred while reading the file.
------------------------
Fehlercode: 65521
Modul: 0
Zeileninfo: 0xBD28FDBD64EDB918
Felder: {"$module":"disk_bundle_tape_off_glxa64_16428","code":"9"}
Nachricht: Bad file descriptor

 

Er bemängelt immer auch immer dass er die Snapshots nicht löschen konnte. 

 

CHKDSK und SFC auf den betroffenen Servern ausgeführt, auch ohne Erfolg.

Die Appliance der esxi Server wurde auch bereits neu aufgesetzt. 

Hat Jemand noch eine Idee?

Fri, 04/14/2023 - 06:24
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Posts: 2
Comments: 1727

Hello EDV!

Those errors may suggest corruption of the backup files.

Please validate them to check their integrity. 

Alternatively you can create NEW backup plans for those VM's and check if they work.

Regarding the Snapshot tools in the VM's they must be working. Please test them creating and deleting manually the snapshots on each VM: https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.hostcl…

If that fails I suggest you to fix the native tools re-installing them or contacting VMware to help you because those tools should be working properly. https://kb.vmware.com/s/article/2004754

Thanks in advance!

Fri, 04/14/2023 - 08:08
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hello Jose,

thank you for your response. I have already recreated the backup plans, but unfortunately it didn't help. The VM snapshot tools are working without any issues. Do you have any other ideas?

EDIT: I also activated backup validation, but it didn't help.

Tue, 04/18/2023 - 05:18
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727
EDV wrote:

Hello Jose,

thank you for your response. I have already recreated the backup plans, but unfortunately it didn't help. The VM snapshot tools are working without any issues. Do you have any other ideas?

EDIT: I also activated backup validation, but it didn't help.

Hello!

I would suggest the following: 

  1. Check the permissions on the file being backed up and ensure that the user running the backup has sufficient permissions to access the file.

  2. Check the file system for errors. You can use the "fsck" command to check for errors on the file system.

  3. Check the hardware for issues. Check the system logs for any hardware-related errors, and run hardware diagnostics to check for any issues with the disk or other components.

 

"Input/output error". It could also indicate a problem with the file being backed up or the storage media.

Here are some steps you can take to troubleshoot this issue:

  1. Check the destination path and ensure that it is correct and accessible. Verify that the SMB share exists and the user running the backup has permission to access it.

  2. Check the network connection between the ESXi host and the backup destination. Ensure that there is no network congestion or packet loss between the two.

  3. Try backing up to a different destination, such as a local disk ( as a test ) to see if the issue persists. This can help narrow down the problem.

 

 Thanks!

Tue, 04/18/2023 - 09:09
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.