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Can’t edit (update) my account info

Thread solved

Hi,

I have tried to update my account info by checking notification emails and adding info to my  Acronis products and system, but when I try to save I get the following message ...

”The email address mandacatnc2@gmail.com is already taken”

Thanks for your help,

Mandacat (Bill)

 

1 Users found this helpful
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Posts: 250
Comments: 7092

Hello Bill,

thank you for your posting! The issue is fixed, please try again

Thanks !!

I have the same problem, I can not update any information such as system, signature, or change nick name.  Get the error message stating the email address XXXXXX is already taken.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Mike Scott wrote:

I have the same problem, I can not update any information such as system, signature, or change nick name.  Get the error message stating the email address XXXXXX is already taken.

Hi! Please try once again, the issue should be fixed now

Thanks, works now.