Changed account e-mail, now I got a new forum account and can't login to the old one

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 27
Comments: 1940

An old email I used to register here apparently seems to be lost after its provider was sold, so I decided to change it.
Went to My Account -> Edit -> E-mail address:, entered the new one, It was accepted and was displayed, but
when I logged out and tried to log in using it, it was not accepted. I was able to log in only using the old email,
and in My Account -> Edit the old address still was displayed.
Then I went to https://www.acronis.com/my/ and changed the e-mail there. Got the confirmation e-mail, clicked the link,
now I can login to www.acronis.com/my/ using the new address. Now I try to login to the forum using this e-mail address
I have a brand new account with 0 messages, and I can't login using the old mail at all.
All I want is to continue to use the old account ( #3400 ) with the new e-mail.

Sat, 04/02/2011 - 09:18
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 27
Comments: 1940

Apparently the old account is still active in another browser while cookies are alive...

Sat, 04/02/2011 - 09:21
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 27
Comments: 1940

Just in case, the problem did not resolve itself magically - I still can't log to the old account with the old mail, and with the new email it logs me to the new account.

Mon, 04/04/2011 - 18:50
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello dev-anon,

I am terribly sorry for this.

I've sent an e-mail to our forum administration team and I they will look into the matter.

Thank you.

Tue, 04/12/2011 - 10:51
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