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Forum Notifications Not Working

Thread needs solution

I stopped receiving Forum notifications for important topics I follow or ones I participate in.

I thought I would try to toggle notifications off, then save, then toggle them on and then save. Perhaps that would correct the problem.

But, when I toggle them off and save they are still turned on?

I can turn off/on notifications for Private Messages, but not on Forum notifications.

Can this be fixed?

CC

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This morning I received 20 notifications all at once for a few topics which were posted to over the past week or so.

Same here. Appears to be fixed, for now.

CC

BrunoC wrote:

This morning I received 20 notifications all at once for a few topics which were posted to over the past week or so.

Bruno, I am seeing this again also. Do not seem to be getting notifications of new posts as they are made.

Ian 

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Dear all,
Thank you for reporting this issue - we've passed it to the responsible team. Unfortunately, we cannot provide any eta for the fix. As a workaround, please use the browser search. We are really sorry for the inconvenience caused.

Is anyone else experiencing this issue again/still?

I am not getting any notification of a reply to a post. All settings look good in my Profile.

Seems a bit hit and miss. Not seen anything for a few days.

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Hello everyone.

Thanks for reporting the issue.

In fact there was an issue and that caused the missing notifications.

Could you please tell me if you still facing that issue? 

Thanks in advance!

They appear to be working again (after a fashion) - about 04:50 AM (eastern Australia daylight saving time - +11:00) I got about 200 notifications. Not sure how far back they go but not useful as most are well out of time. 

Got another 400 notifications overnight. Not much use when there are so many of them.

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IanL-S wrote:

Got another 400 notifications overnight. Not much use when there are so many of them.

Hello! As far as I can see there was an issue with the mail server and all the queued emails from the past are being delivered now.

Best regards. 

Please turn off all notification for my email address Jose - I have tried to do this for my profile but cannot open that to check.  I do not use these notifications and have needed to set up a message filter rule to delete the volumes hitting my inbox over the past several days!  I prefer to just visit the forums and check for any new posts myself than being spammed with hundreds of emails.

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Steve Smith wrote:

Please turn off all notification for my email address Jose - I have tried to do this for my profile but cannot open that to check.  I do not use these notifications and have needed to set up a message filter rule to delete the volumes hitting my inbox over the past several days!  I prefer to just visit the forums and check for any new posts myself than being spammed with hundreds of emails.

Hello Steve!

I have checked your account and the notifications are disabled.

Just the notifications about private messages are active.

Best regards.

I'm lucky... I only got about 30 notifications, dating about 3 months past. But I post less often. Maybe more will be coming.

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BrunoC wrote:

I'm lucky... I only got about 30 notifications, dating about 3 months past. But I post less often. Maybe more will be coming.

Please accept our apologies for the inconvenience! Notifications on forum haven’t been working correctly for a while and the old emails stuck in the queue. Now the issue is fixed, that’s why old emails are being sent out. Consequently, the email notifications should be sent correctly according to your specified settings 

The deluge has stopped thankfully!