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Acrnois driver cleanser wont work

Thread needs solution

hello their mates,

I've runned into quite some troublesome issue. Acronis driver cleanser 6.0 live Cd wont work.

I set the CD/dvd drive to have priority over the Hard disk in the system Bios so the ADC live cd can runs during booting.
at first it loads fine, but then it gets stuck in a very early stage,

after the introduction/start up windows of ADC, it gets stuck

where it says

Loading, please wait.... in the top left of the computer screen.
....

what i have noticed is that, the Cd stops spinning in the cd/dvd drive

at first, I waited 1 hour to see if the such halt was normal, but nothing happened.

I also tested to see if it was my pc, I used a software that requires to be booted during the pc booting, and it runned normal with out any freezing stages or with out the cd stop spinning.

So its not my pc, I can only assume is ADC live cd, something is wrong.

perhaps this problem has been brought up before, and theirs a solution?

0 Users found this helpful

I can't help you solve the problem as I don't use the standalone drive cleanser, but your problem is almost certainly a Linux driver one.

In your PC's BIOS do you have a legacy option?

When you attempt to boot from the CD, do you get aLinux prompt with the word quiet..... when you press the F11 button?

Hello all,

Thank you for posting. I will definitely help you with this.

Colin B,

I really appreciate your assistance.

pre view,

As Colin correctly pointed out, there could be an issue with the drivers on the bootable disk that prevent it from working properly. I can send you a download link for the latest version of the bootable disk, but unfortunately I was not able to find any programs registered under your Acronis web-account. If you can register the program or send me a private message with the serial number so that I can verify it, I will be able to send you the link.

Please let me know if you have any other questions.

Thank you.