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Acronis Recovery for MS Exchange - command line mode - MAPI error 649

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Hello, I'm french so I'm sorry for my english :) I have a Windows 2003 server standard SP2 with the hotfix kb908072 installed. I try to list my First storage group named "Premier groupe de stockage" with this command line : D:\Program Files\Acronis\RecoveryMicrosoftExchangeAgent>db_cmdline_msexchange.ex e list /item:"//Premier groupe de stockage" and I get this error : MAPI error 649 : `The information store could not be opened.` ; composant :`MAPI 1.0` ; contexte : 0. What should I do ? Thanks

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Hello Julien,

I understand the question and will do everything possible from my side to solve the issue.

Create a public folder for the storage group in Microsoft Exchange Server to fix the issue. See Microsoft TechNet Article: How to Create a New Public Folder Database

If you are not using the latest build you may want to update to it.  I am not certain if the issue is addressed in the new build at this point, however it is generally a good idea to be up to date. You can download the latest build from your account under registered products.

Let me know if you need further assistance.

Thank you.