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Beta 2010 recovery - cannot boot

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OK I may have done something wrong but I cannot determine what I'm doing wrong - HELP!
My system Lenovo W700, Vista Business x64. I used the beta true image to create a full image on 08/09/2009. Then not understanding that installing a RAID1 would wipe out both hard drives (the boot drive and the new drive) I proceeded to install the RAID1 on the W700. After realizing I goofed (both drivew were wiped out) I then attempted to use the beta 2010 to restore. All seems to be OK from the recovery porcess, e.g Acronis reports that it was successful but when I attempt to boot I'm informed that the "BOOTMGR is missing". I've attempted the recovery by removing the RAID1 (my original configuration) and reattempted with the RAID1 several times. All attempts result in the same failure. I've even attempted to restore the laptop back to factory default using the Lenovo W700 recovery CDs, this worked but now I'm back at factory level without all of my applications and data.

Using the TIB file I've been able to pull of any of the data files to a backup PC but I really need to restore my W700 system to the 08/09 backup.

Suggestions (solution would be SUPER great) would be appreciated.

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BTW I get the same results when I use v11 and restore using a TIB that was created with the v11 software.

Are you restoring the Vista partition back as Active?

Do you have a standard Microsoft OEM or retail DVD? If so, have you tried doing a boot repair?

John:

When you restored, were you sure to restore the Vista system partition as "Active"? Sometimes the default selection during a restore is "Logical", so it's easy to miss this.

When I restored I had to select "active", at this time I'm not sure if the latest attempt was with active.

Ref "standard Microsoft OEM or retail DVD" - with the system I do not have an OEM DVD, I have only the recovery DVD set. I do have a full install Vista Business x64 and ran the repair a few times, the first two times errors were found and repaired. I removed the Vista DVD, attempted a boot, and got to the screen where I had to select normal, or one of the safe modes. No matter which I select I get a blue screen of death which is so fast I'm only able to see that I got the blue screen and the PC then cycles back to the screen with the boot options. Thus I've made some success but still no brass ring.

At this time I'm attempting to recover with the RAID1 installed, however I may revert back to no RAID and also reattempt using a v11 backup.

Hello John,

Thank you for using [[http://www.acronis.com/homecomputing/ | Acronis Products]]

Rebuild the BCD store by using the Bootrec.exe tool in the Windows Recovery Environment. To do this, follow these steps:

1. Put the Windows Vista installation disc in the disc drive, and then start the computer.
2. Press a key when you are prompted.
3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next.
4. Click Repair your computer.
5. Click the operating system that you want to repair, and then click Next.
6. In the System Recovery Options dialog box, click Command Prompt.
7. Type Bootrec /RebuildBcd , and then press ENTER.

• If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory. To add the entry to the BCD store, type Yes . A confirmation message appears that indicates the entry was added successfully.
• If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order in which they are presented. Press ENTER after each command.

Bcdedit /export C:\BCD_Backup
ren c:\boot\bcd bcd.old
Bootrec /rebuildbcd

8. Restart the computer.

Dmitry, Prior to reading you reply I called Lenovo, basically they said I was screwed. As another attempt I kicked off the Acronis recovery, (recover my C drive, active without the MBR) this ran in about an hour.

2) I then inserted my Vista CD, booted off of it and ran recovery. It found and repaired problems.

3) I then saw and read your post

4) I applied your suggestions and had to perform the longer step for the BCD and it looks like it ran with success

5) When I rebooted I get the message "BOOTMGR is missing"

6) It is rather late (past midnight) and I need to get up in a few hours. I'm going to hold off doing anything else and wait for your next suggestion. If possible I'd really like to get this resolved Saturday.

I appreciate your help.

Well I did not wait and now may need to start all over. I ran the recovery from the Vista CD, this resolved the BOOTMGR but not the blue screen. Just for the heck of it I tried to recreate the Bootrec rebuild but now this process does not work.

I'm lost and discouraged.

What error code do you get on the BSOD?

bodgy - the BSOD flashes so fast and disappears that I cannot see what codes are present.

1) I just restored with TI v11 and when I attempt to reboot again "BOOTMGR is missing".
2) Booted with the Vista CD and ran repair, repair details
The following startup options will be added:
Name: Windows Vista (TM) Business (recovered)
Path: Windows
Windows Device: Partition=C: (283793 MB)

I then clicked "repair and restart", still get the message that the "BOOTMGR is missing"
Again booted with Vista CD and ran repair - it reports that the "Boot manager is missing or corrupt.
I restarted system - system attempted to boot into windows - BSOD - again so fast I could not see anything except I do see white text on blue screen (BSOD)
System rebooted gave me prompts to boot into Safe, last known good or normal. I picked Safe with networking. Drivers are loaded, I get the "please wait" message, after about 20 seconds I see the BSOD flash.
Rebooted with Vista CD as soon as I select repair, a scan starts and then reports one failed test, "System volume on disk is corrupt" and my only option is "Finish" and the system reboots.
Rebooted with Vista CD, this time I can get to the Command Prompt.
Attempted suggestion by Dmitry, first step failed, attempted second step
a) export reported success
b) rename failed - could not find the file. I changed to the C:\boot subdir and confirmed the BCD file was not there
c) Attempted the rebuild, again it failed

Currently I have two 320GB SATA drives in the laptop. I'm going to order two 500GB drives (for the space) and if I don't resolve the issue by the time I get the new drives. I'll install the new drives and rebuild using the Lenovo restore CDs. Within the lenovo product they have a set of ThinkPad utilities one of which is a backup/restore. For sure I will give it a try.

I think Lenovo drives uses a non standard boot sector location, which might account for bootmanager not being able to find the correct files.

This came up on the old forum recently.

Pressing Ctrl + Pause might give you time to read the BSOD error code.

I seem to be going in circles with the recovery and have started a new circle.

  1. I removed the RAID1 setup
  2. Restored to factory ship of the HD using Lenovo Recovery CD
  3. Got the system to a base level
  4. Created a Lenovo Rescue and Recovery boot CD
  5. Backed up the HD using the ThinkAdvantage Rescue & Recovery application on the PC - my choice of supported backup locations was (1) second HD in the system, (2) USB drive or (3) Network drive. I picked the USB drive. The total backup took about 3 hours.
  6. I then powered off the laptop
  7. Reinstalled the second HD
  8. Booted in to the BIOS, setup RAID
  9. As the system booted I entered the RAID utility and setup RAID1
  10. Exited the RAID utility and powered off the system
  11. I inserted the Lenovo (ThinkAdvantage) R&R CD I had created and powered on the system
  12. The system booted using the CD and my first attempt the application wanted to restore using the Lenovo Recovery CD set.
  13. I powered off and powered on, this time I keep tapping F11 and when the system booted off of the CD I then had the option to recover the HD from a backup.
  14. I started the backup and the process was estimated to take about 3 hours

The Plan after the HD is restored.

  1. First I'll just check and confirm that I'm at the state where I used the ThinkAdvantage backup to create a copy of the HD.
  2. I'll then reboot my system using the Acronis 2010 rescue CD and attempt to recover my C drive, just the portion with the OS and my data

If anybody has suggestions I'm open.

 

The Lenovo restore ran MUCH faster than originally estimated. I kicked off the TI 2010 restore but this time I selected to restore files and folders. I picked all but the recycle folder and three CHKDSK files. It is now running but the estimated time has not been posted.

Holly crap! The estimated time continues to increase, I'm now up to 13 hours remaining.

John Terdik wrote:

 The estimated time continues to increase, I'm now up to 13 hours remaining.

This sounds like a USB port is running as USB1 instead of USB2. Has the laptop gone into hibernation or sleep at any time?  My laptop is a Lenovo X61, occasionally after either of those two events, devices attached to the ports are only recognised as USB1.

The external drive is formatted as NTFS?

 

 

Gee wiz - the time estimate is going the wrong way - I'm now up to 23 hours.

It would be super nice if better progress indicator was made available. Example I use Syncback Pro for other backup activities and it has a SUPER nice progress indicator. Example it tells me how many bytes/files are to be process, how many have been process and how many remain. This information is continually updated until the operation is completed.

John Terdik wrote:

I'm now up to 23 hours.

If the suggestions I posted aren't relevant to your situation then the other possibility is that the SNAPAPI drivers have a problem on your installation.

I'm assuming you are imaging to an external USB drive formatted as NTFS and the drive is not connected via an external hub of any kind or via the Lenovo Ultra Base if fitted (note I don't have a problem imaging from the Ultra Base, but the USB ports are not directly connected to the laptop motherboard).

Is your external drive externally powered or via the USB port?

I would suggest.

1. Stop this particular imaging session.

2. Ensure the laptop is running on mains power.

3. Close the laptop down, and then reboot. 

4. Run chkdsk /r on both the internal drive and the external drive

5. Manually start a disk image.

If there is no improvement after ten minutes:

Try using a different USB port.

Re-install TI after uninstalling it completely.

Download via the FAQ's the latest SNAPAPI driver.

Have you tried this from the rescue CD? This will always be slower, but certainly not in the 13 hour bracket.

Have you mentioned what size drive you are imaging, what compression level you have chosen and if your drive has a large amount of JPG's on it.

 

 

 

 

  • Stopping may be a very good option, I do see progress but the estimated compete tims is now 28 hours and I've now been running about 6 hours. I've got to go out for a few hours and will have to wait until I return to make that decision.
  • I did not run chkdsk /r before starting (excellent suggestion) against the internal or external drives  but I did run Hard disk Sentinel (monitors the health of the drives, see www.hdsentinel.com/ and it did not report any problems but it would not flag the items that CHKDSK would find.
  • I'm running in my dock using the eSATA port (the port is also avaiable via the laptop as well). Yesterday I ran a complete TI restore using same port and drives. It ran in less than an hour for the total operation thus I had assumed restoring the files/folders would take about the same time. I now know what a joke that was.
  • I'm restoring from a 500GB eSATA drive (this is where the TIB file is stored) to a RAID1 with two 320 GB SATA drives. If I recall correctly the total in the TIB file is about 280GB.
  • I have no idea what compression was used. Whatever 2010 provided.
  • I will have a fair amount of JPGs in the restore, my guess is about 3,000.
  • I'm running the restore from the TI restore CD I created.

 

 I haven't used F&F images that much only complete disk images, and where I have, they've been small files for testing purposes only.

Another possibility has sprung to mind, with a full disk image a sector by sector restore would also create the sort of symptoms you are seeing, but for an F&F I wouldn't have thought that would come into it.

I think F&F is designed to work from within Windows which would be much quicker than the Linux based rescue CD.

Now that I realise you are trying an F&F restore, I'm not sure what other suggestions I can helpfully make, certainly if a full image is restoring OK then I doubt that SNAPAPI driver would be the problem. 

Thanks!!!!! I just got back from my outing (2 1/2 hours have passed) and the estimate has dropped from 28 hours to 14 hours (YEA). I'm going to let it complete the process and see what the results are.

  • What I'm hoping that all of my apps will be available, the registry will be carried over, etc. I may be out in left field.
  • If this does not work then I'll restore the "C" drive from the TIB file and hopefully will not have the boot issue I've had with my other attempts.
  • If this does not work then I'll restore my TI saved factory install, manually install all my applications and then copy my data. This will leave me with a lot of holes and a recovery that will span weeks.

Another 5 hours have passed and it is now 0130 hours and the estimated finish time is 15 hours and looking at the progress bar it looks like I'm just less than half, assuming the progress bar is correct. In my opinion there is a bug here.

I finally gave up on this option and reverted back to previous attempts all of which have failed to restore my drive to a state where I can use it.

John,

This may not matter now, but when you had the BSOD and then got the Normal, Safe Mode, etc. Windows menu, was there also an option called Disable automatic restart on system failure? If so, you might pick that option so the computer won't restart automatically. This should let you see the BSOD code, which may be a great deal of help in figuring out what happened.

MudCrab - I may order some 500GB harddrives to replace my 320GB drives. If I do I'll give it a shot.

I'm currently in the process of rebuilding my system from scratch and of course I'm encountering several little issues.

Quick update - I got my 500GB drives (three of them) and I finally gave up on Vista and did a clean install of Win7 Ultimate. I also used TI 2010 build 5055 and create an image as well as creating the Lenovo R&R.

I then pulled the drive out of my W700 and inserted a NEW clean 500GB drive and kicked off TI. During the setup on the "Select Items to recover" I selected "Disk 1" which included (1) NTFS (Pri) and (2) MBR and Track 0. Two screens later "Select target disk fo rMBR recovery" near the bottom of the window there is a check box "Recover disk signature". I never saw this before so I checked the box.

About 1 hour later I was up and running with the new restored drive. I'm not sure but I suspect checking this box was the magic option OR possibly with the clean install of Win7 the drive was setup differently. Either way I'm now a happy camper (sorta anyway)...... :)