I can't boot off of the "copy" of my hard drive...

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Beginner
Posts: 1
Comments: 1

I'm using Easy Migrate 7.0 on my Vista system as recommended by the "Product Selection Guide", and I followed ALL of the instructions from start to finish to migrate the data from my dingy 150gb HDD to my new 600gb HDD. It did the full process, restarting once or twice, and in the end it "claimed" that it was all done and it would shut down so I could setup the HD's configuration to make it the new master and boot back up...which I did. Then, upon booting up I receive an error stating that the computer can't boot from that source. So, I use my Vista boot disk to repair the startup files...no good. Thankfully I didn't let this software erase my old drive! I'm at my wit's end here. I've repeated the migrate process multiple times with the same results. I'm in need of some help at this point.

Sat, 08/14/2010 - 15:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 566

Hello Kevin,

Thank you for using Acronis software!

http://www.acronis.com/

I have carefully reviewed your message and I will do my best to address it appropriately.

Please, check these two scenarios. If nothing matches yours, then the situation will require individual investigation.

1. During the migrate process, please, choose manual mode and see if there is any service partition on the disk. It is generally of 4 Gb in size and is not seen from the Windows. If you find one, please, do not make any changes to it while migrating. You can find the user guide for the product here See chapter 3.4 Cloning with manual partitioning (page 21)

2. If you have migrated to a hard disk with different interface (say, from IDE to SATA disk), then you need the product Acronis True Image Home 2010 with Plus Pack to perform the migration. The cause is that you need to replace a critical driver for the disk controller to be able to boot the migrated system. You can learn more about this product here and here.

If nothing helps, could you, please, create a disk report as described here?

Provide it when contacting Acronis Support. You can find out more about how to do this here.

Thank you

___________________

Vyacheslav Meschanov

Acronis Customer Central | Acronis Backup Software

For more answers to your questions, try our Knowledge Base

Our mission is to create Customer success. Our management team welcomes your comments and suggestions on how we can improve the overall support we provide to you. Please send your comments, suggestions, or concerns to Managers or submit your feedback here.

Tue, 08/17/2010 - 16:40
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hmm, after further research I've found that the main reason my computer isn't booting up is most likely because this software didn't transfer ANYTHING on to the new HDD. This is made painfully obvious by the fact that my "old" HDD has roughly 135gigs on it and after doing the whole migration process I find that my new HDD(which had 558.91gb available before hand) still has the sam 558.91gb available, but as a trade is no-longer readable/write-able within Windows lest I reformat it again. Also, to answer the question:

Slava wrote:

1. During the migrate process, please, choose manual mode and see if there is any service partition on the disk. It is generally of 4 Gb in size and is not seen from the Windows. If you find one, please, do not make any changes to it while migrating. You can find the user guide for the product here See chapter 3.4 Cloning with manual partitioning (page 21)

It appears(to me at least) that there are no hidden partitions(i.e boot partitions)and windows "Disk Management" only shows it as a "Healthy(Active, Primary Partition)". I have even tried using your software's option "Add New Disk" and have it format the drive as a boot-able primary. Once done, of course, the migrate software will then delete everything, pretend to clone my drive, and leave me stuck at square one...

Completely lost here

Wed, 08/18/2010 - 19:34