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Illogical Account Setup

Thread needs solution

I created an account with First and Last name and an email address
along with password.
Then when I sign into Forum it asks for User ID ?
So what is that ? Email address worked. Still a poor design.

0 Users found this helpful

Your User ID is your email address, that's how you register an account with Acronis. 'Scott Perkins' is your forum nickname, as you can see if you click on the My account link top left.

If you keep the cookies and don't log out when leaving the forum, you will be automatically logged in next time you visit the site.

Hello Scott and JRosenfeld,

Thank you very much for reporting this to us. As it was correctly answered - User ID is your e-mail. However, I have reported this situation to our Web Team, so probably we will make this login window more clear and understandable.

Thank you for your cooperation!

Thank you.