Skip to main content

Why is there no link in the email when a support topic is receives a response?

Thread needs solution

When I create a support topic and the topic receives an answer I get an email alerting me that an answer has been created.

Why does that email not contain a link to the topic it refers to? It's a stupid PITA that one then always has to login and search for the pending support tickets to dig out that answer. About as user-UNfriendly as it can get!

0 Users found this helpful

Michael, this is a known issue caused by changes being made by the forum developers and has been reported multiple times over many months.  Please just ignore and delete these empty messages.