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Cannot register TI 2012 so cannot download latest build version.

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I bought an upgrade directly from Acronis but, When I tried to register it on the Acronis site, It says it has already been registered.

I'd like to update it to the latest build as I've been having problems with it causing my USB sticks not to be recognised by Windows 7. I understand the latest build version has fixed this problem.

Also can I merge 2 Acronis accounts as Originally I had a different ISP based email address which the other products were registered too.

Many thanks.

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sputnik,
I will request Acronis to look at this post. Usually, they can get this corrected.

You can still log into Acronis under the same email address as you used when you registered the product and get the new downoad from that login.

GroverH wrote:

sputnik,
I will request Acronis to look at this post. Usually, they can get this corrected.

Thanks.

You can still log into Acronis under the same email address as you used when you registered the product and get the new download from that login.

The problem is, I have not managed to register TI 2012 as it says the product is already registered and therefore it won't allow me to download the latest build.

Maybe they automatically registered it when I bought it directly from Acronis but, Something must be wrong as I cannot add it to my registered products of TI 2010.

I did fill out the contact form for Acronis but, never got a reply to it.

I checked, Acronis have now added it to my Original account details and changed the email address to my current one so everything is resolved.

I just hope the new build version does not cause problems with my USB devices again.

Suggest you do a new complete backup before installing the new update. Just in case..........