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Add New Disc Wizard requiring reboot BEFORE completion. HELP

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Hi there.

I'm pulling my hair out with frustration, please someone help me.

I purchased true image home and simply wanted to format my seagate external hard drive to fat32 format.
All goes well until I click on 'Proceed'
The process starts calculating then up pops a warning
Reboot is required.
"A reboot is required to complete the operation. Note that the operation will be cancelled if you choose not to reboot now."

Being the n00b that I am, I confusingly rebooted. Upon reboot nothing happened. Surprise Surprise.
So I start the process up again and let it sit for a while "calculating" while not touching the reboot window.
I waited for ages and nothing happened, looked in my taskbar and the process is still 0%

Please help me. I am hopeless with this stuff, hense why I bought a proper program as I was having so much trouble with freeware and it still doesn't work.

thanks.

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Are you using Windows My Computer, Manage Disk Management, Format to format the drive?

Also, why would you want to format your hard drive to FAT32 when NTFS is a much better file system?

Hi there

I am not using windows manage disk management because I need the a partition greater than 32gb hence why I purchased the acronis software because it can format the entire hdd in fat32.

Yes I understand, but I need fat32 as I'm using the drive to backup my ps3 before replacing the ps3's old hdd with a new one. Fat32 format is the only format that ps3 recognizes sigh :(

You can use other free tools on the web to format a big disk in fat32. The benefit of this is that you can target a specific partition on an existing disk.

If you really want to use ATI, be aware this process will delete everything on the target disk. Use the recovery CD to add a new disk, then use some other partitioning tool to create partitions on the *new* disk.