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Problems with the Image-Recovery

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Hello Acronis-Forum

I have a Problem with TIH 2012 (last Release) and the Image-Recovery Function.

My problem is that Acronis does not accept the backup archive. It said it would be several of the selected partition 1000TB large and accordingly the recovery from ever breaking. It seems that the disk-alignment Versions before or after work without problems. Thr backup Shema place for many backup chains. Talk followed by a full version 10 incremental versions. The affected chain comprises three versions (29.04, 08.05 and 10.05) The versions of 29th and from the 10th work without problems. The required version from 08.05 is not. I have to try restore from the boot CD and the software under Windows in several different hard drives and systems tried but always the same error that the selected disk or partition was too small for the backup archive, although this really only 90GB and has all the selected disks were always sufficiently dimensioned. A single-file recovery  works without problems, even for the complete partition.

The Backup´s are crypted with 256Bit AES and passphrase and the compression-rate is maximum.

Here some Screenshot from the problem in the Boot-CD Mode:

https://www.dropbox.com/sh/wpkzh9p49ewelob/GZNJZj4D5o/Acronis-Forum

Single-File Recovery didn´t work in this case.

What can i do that the Image-Recovery works?

0 Users found this helpful

Hello Robin,

Thank you for using Acronis Software.

Thanks for your feedback. I have forwarded your comment to our Management Team and we will get this problem addressed.

I found your open support case in our system. I then attached the screenshots of the case and the Professional Support informed so that he will contact you shortly.

If there is anything else, we can do for you, please let me know. 

Thank you.