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Recovering a *.TIB file created in Windows XP (32 bit) in Windows 7 (64 bit)

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I am trying to recover a *.TIB file created in Windows XP (32 bit) in Windows 7 (64 bit) and find that Acronis True Image Home 2012 is only recognizing backup files created in Windows 7.

How do I solve this problem?

Thanks,

Don B

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This doesn't look right. The archive file is independent of the OS. You should be able to explore, mount (if this is a disk backup), recover from a TIB file created on any computer with any version of ATI, provided this version is older than the one you are using to recovery.

Can you describe the steps you have taken and the symptoms that show you ATI is not recognizing the files create on 32bit?

What are the backup settings and the ATI version you used to create the backup files on XP?