2010 won't load !
PCPro has this program on it's A list so I bought it and I've just downloaded the appwrapper from cleverbridge using IDM.
I'm running Windows XP Pro (32 bit) The install sequence seems to be running OK but, after about five minutes, I get and alert Window which says (I've attached a screenshot)
Runtime error!
Program: C\Program Files\TrueImageHome\TrueImage.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the applications support team for more information
All that I've been able to get from 'Support' is an amazing pdf telling me about the Acronis support options but providing no links to 'Installation Support' which I'm supposed to have for 30 days after purchase.
Up till now I've used 'Ghost' but I'm migrating to Windows 7 and PC Pro says that 2010 will support some of the advanced Windows features so I'd like to persevere.
What should I do next
Attachment | Size |
---|---|
True_Image_errot.jpg | 31.32 KB |

- Log in to post comments

As an addition I found Acronis have a KB article which suggests this could also be caused by having Outlook express on a system that also has Outlook (and presumably LiveMail) on it.
The answer in this case is to uninstall OE.
- Log in to post comments