Can't uninstall after failed update
Hi!
So I started my working copy of Acronis True Image Home 2012. It signalled me that there was an update available. So I clicked update and in the end the update failed.
Then I restarted my computer and wanted to uninstall the whole product so that I could clean install.
Unfortunately the uninstall fails too.
What can I do now?
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Thanks Pat. I did not have the mentioned windows service in the list. Perhaps because it was already partially uninstalled or updated.
But the cleanup utility mentioned in the pdf did the trick.
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How or where do you download the cleanup utility 11.5?
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In link 1, right click on the link and click the "Save Link as" and that will save the file to your compuer.
Or, the lin k to the Acronis utility is my signaure link 4 below.
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