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Am New to Acronis 2012 - Why Is Update (for 7119) Displayed When That's What I have

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Trying to learn about Acronis ... on launch immediately have an issue -- Why Is Update (for 7119) Displayed When That's What I have ?? Acronis was recommended and I got a relatively good price. Looked at Acronis previously and was scared off because it seemed very user unfriendly which so far is still the case. Is there a recommendation for a tutorial on how Acronis works (at the PC and online - both Acronis help and Support)??

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Hi,

Check out these posts to get started, in addition to the links on the left of this discussion.

http://forum.acronis.com/forum/29618

ATI (Acronis True Image) requires a bit of a learning curve, but it is important to go through it to avoid catastrophic errors.

I am not sure what you see: is ATI telling you there is a new version available, but the help menu is showing you that build already?

If yes, this happens often when the customer has the plus pack installed. Do you have the Plus Pack?

Pat,
Thanks for the quick response.
I'll check out the 'article'

I don't believe I have the plus pack (see the registered product in attach 1- acronisAcct)

Attach 2 - acronisUpd is what is displayed first (summary of update) then attach 3 - acronisUpdFull is the start of the full diescrption.

Attachment Size
103627-101803.png 27.97 KB
103627-101806.png 15.07 KB
103627-101809.png 72.43 KB

rapacr,

Did you download your copy of True Image from the Acronis website or install via a retailers CD or any other online download? If it wasn't from the Acronis website youmight not have the latest build especially if it was a shop purchased CD.

If you purchased before May 10 2012, then again you might actually have an earlier build, what build is shown in the About menu box?

It advertises new feature of the version you already have, it's not about some other version you can update to. Just check 'don't show' checkbox and that's all.

Colin, Thanks for your response. Purchased 6/26 from Acronis ... Downloaded 6/30 via cleverbridge (per Acronis).

what build is shown in the About menu box?

"About menu box" ???????????????? where is supposed to be ... looked for it initially but couldn't find - thus the account snapshot.

Open True Image, click on help in the far left top corner of the menu bar and then select About.

There is a new build posted on the web side. Do net get it from the update dialog box, but directly from your Acronis.com account.

Don't forget to first unintall 2012 before installing the update.