Acronis Bootable Media
I created a bootable media from the menu to CD/DVD and PXE server, no issues seen during this.
If I'm booting a machine with this CD/DVD (or over the ethernet via a PXE server) I get the following message:
Starting Acronis Loader.....
Acronis Loader: Unable to run Boot menu.
Press to continue...
If have this issue already over the latest three version (now running with B&R 11 Build 11.0.17440).
Why I'm getting the above error?
Hope one of you can help me further on this.
- Johan
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Peter,
You have a lot of question which I will try to answer.
Q. What exact happens, when you press to continue?
A. It will start B&R 11 (set as default).
Q. Does the Client boot when using a boot media?
A. Output is the same as via the PXE server
Q. Have you checked, that your client is able to boot via network?
A. Clients are able to boot, a Windows Server 2003 is my DC (Domain Controller) and runs a DHCP, an other PC in the network is used for the PXE server.
Q. The machine, where PXE Server is setup, is it a Domain Controller, or DHCP Server?
A. See previous answer (PXE not setup at the DC).
Q. Is the client in the same network (LAN)?
A. Yes
Q. As you have both Acronis Backup & Recovery 11 and Acronis Snap Deploy 4.0 in your account, which of the PXE servers you have used to setup?
A. SNAP Deploy is running on the same machine as the PXE server.
Q. Is your PXE Server password protected? If yes, please disable this feature. See more Information about in this article in our Knowledge Base.
A. No password on PXE server.
Q. Is your machine, where you have installed the PXE server ever running with a previous build from a Acronis product?
A. Latest products are installed on it (Acronis B&R and Snap Deploy).
Johan
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Hello Johan,
Thank you again for the detailed answers.
It seems to be a problem with hardware compatibility. In this situation, the best way is to create a WinPe boot media, where you can use all windows (32-bit) drivers in order to boot your system for backup or deployment operations.
For Acronis Snap Deploy 4.0 follow this article in our Knowledge Base. For Acronis Backup & Recovery 11 follow this article in our Knowledge Base.
As troubleshooting this kind of issues needs additional analysis, i may ask you to contact Acronis support for further investigation. You will find more information about in our Customer Handbook.
Please let me know if you have additional questions.
Thank you.
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I remove all Acronis product from my PC (Windows 7 Ultimate 64 bit) as well as the (complete) SQL server and installed Acronis B&R 11 and Snap Deploy 4 and Disk Director 11.
Still see the same behavoir as above, I also installed the above mentioned Acronis product on a Windows 7 (32bit) machine.
If I create a boot media from their and upload to the PXE server (which is a 64bit version of windows 7 ultimate) and then try to boot from the PXE server is goed as is should be.
The question is know why there aren't problems when the boot media is made on a 32bit machine and uploaded to the PXE server?
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